Connection interrupted extremely often

Technical Support
1

I am getting kicked from my game regularly, sometimes up to every 5 minutes. My machine is decently powerful Core I9 9th gen, 32gb ram, gigabyte 3080ti.

I have a rather unique home internet setup, so posting my WinMTR results below. Does someone mind helping me to interpret? Home setup: can’t wire to my router, but have a wifi mesh repeater within about 5m of the router, line of site. My PC is wired to the repeater. I’ve tried power cycling all my devices.

WinMTR results:

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               fritz.box -    1 | 1941 | 1936 |    1 |    5 | 3808 |    3 |
|                          62.245.142.202 -    1 | 1944 | 1939 |   17 |   22 |   76 |   21 |
|             ae2.rt-decix-3.m-online.net -    1 | 1944 | 1939 |   20 |   26 |  103 |   24 |
|           pr01.eqfr5.blizzardonline.net -    1 | 1945 | 1940 |   21 |   28 |  127 |   25 |
|              ae1-br01-eqfr5.as57976.net -    2 | 1860 | 1835 |   27 |   40 | 3969 |   31 |
|         et-0-0-2-br01-eqam1.as57976.net -    3 | 1790 | 1750 |   27 |   73 | 3960 |   31 |
|                           137.221.65.75 -    4 | 1685 | 1626 |   27 |  194 | 4401 | 1907 |
|                           137.221.78.53 -    1 | 1940 | 1934 |   26 |   31 |  199 |   32 |
|                           137.221.66.47 -    2 | 1889 | 1870 |   27 |   31 |   69 |   30 |
|                   No response from host -  100 |  397 |    0 |    0 |    0 |    0 |    0 |
|                            37.244.28.80 -    1 | 1944 | 1939 |   26 |   30 |  167 |   30 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
2

You’re getting a low amount of packet loss to your router. Being a wireless connection, that is understandable…

However…

Diablo 2 on Battle.net has always been extremely sensitive to packet loss. Even 1% packet loss will eventually result in being dropped from the game. Higher amounts of packet loss increase the frequency of being dropped, or prevent you from being able to connect at all.

There is always a way to make a wired connection. If you don’t feel like drilling holes and running wire, look into an “Ethernet over power” kit, which will allow you to use your homes power lines as an ethernet cable.

3

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