Compatibility For Dell OptiPlex XE2

I bought Diablo 2 expecting it would be compatible with my computer as I also have Diablo 3 and it is.

I load diablo 2 and it says to update my intel drivers which I did.

It is still giving me the update intel drivers message and when I start the game it gets to a black screen with a diablo 2 logo at the bottom right, the mouse is a hand, and then the game crashes.

Attached are my system specs, please update with a patch that makes the game playable on my computer.

Thank you.

OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ADMINIS-4SPB8PM
System Manufacturer Dell Inc.
System Model OptiPlex XE2
System Type x64-based PC
System SKU OptiPlex XE2
Processor Intel(R) Core™ i5-4570S CPU @ 2.90GHz, 2901 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 12/5/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0YC03K
BaseBoard Version A03
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = 10.0.19041.1151
User Name ADMINIS-4SPB8PM\welov
Time Zone US Mountain Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 3.95 GB
Total Virtual Memory 17.4 GB
Available Virtual Memory 12.4 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
Name Intel(R) HD Graphics 4600
PNP Device ID PCI\VEN_8086&DEV_0412&SUBSYS_05C11028&REV_06\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 4600
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver Version 20.19.15.5063
INF File oem8.inf (iHSWD_w10 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 59 hertz
Bits/Pixel 32
Memory Address 0xF7800000-0xF7BFFFFF
Memory Address 0xE0000000-0xEFFFFFFF
I/O Port 0x0000F000-0x0000F03F
IRQ Channel IRQ 4294967292
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver C:\WINDOWS\SYSTEM32\DRIVERS\IGDKMD64.SYS (20.19.15.5063, 7.60 MB (7,973,016 bytes), 1/9/2021 10:37 AM)

You are the best of all. :joy::joy::joy:

„ please update with a patch that makes the game playable on my computer.“

For sure they will make a personal Patch for you.

Before u buy a Game look at the system relevant details. And it it is since a month clear Intel is not supported.

Please buy a computer that functions slightly better than a paperweight.

  1. Never buy a Dell.
  2. Your intergrated graphics is awful.
  3. Never buy a Dell.

This is your issue. D2R does not support integrated graphics. You need a dedicated Nvidia or AMD graphics card.

Some users have gotten it to work, although not great, on higher end integrated graphics after updating their drivers.

That card though, is a rather old one, is not supported, and is not likely to work.

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