Characters keep vanishing

Two days ago my level 70 sorc disappeared. She was literally my only character. Yesterday, I started working on a hammerdin. Grinded him up to level 20. Log in today and he is gone. come on blizzard. There is not a single point in the world in playing a game that I have to restart every couple of days, smh…

Wow… that sucks… Surprised you had the nerve to start another knowing that it could be lost as easily. I lost a ton of stuff and they told me nupe nupe… Waiting till s1… hoping for fixes… but we’ll see… Here is what they said.