Just logged on this morning and all of my characters are gone.
Had two level 70+ and several mule characters full of stuff and it’s all gone.
Is this a glitch? I sure as hell didn’t delete them.
Same for me, but this happened while I was playing and exited a game. From then on I had an error that my characters are not found on the server and after restarting the game, they all were missing.
Calm down … the server are down.