My D2R character disappeared after I save and exit, and re-signed in.
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Having the same problem.
SAME HERE!
I just Pass normal mode then my character disappears. I 100% sure I don’t delete it. as i deleted one previous. this is the second time. I spend a whole day achieving that. i need an answer.
Well if they are not back up after the server update… then good chance they are just gone.
Here is what blizzard told me about missing items and characters.