Woof… That sucks. Yeah… Right now you are just SoL. I lost all of my stuff at a high level and after talking with blizz they told me they won’t restore any deleted items or characters. Even when it is caused by something on their end.
Here is what I was told.
Right now yeah… I’m not going to play a game where all my stuff can just vanish without anything happening except upsetting me and making me sad.
Waiting till Ladder S1… and hoping these issues are fixed.
Good luck out there!