I don’t even exit the game I put my ps5 in sleep mode and still they are gone. Any word on those? I didn’t select the x button or revive a prompt they were just gone. Please check mine I have reinstalled whole game client disconnected and reconnected to battle net went offline then online. Tried making new chars to no avail. Thanks I’m advance. Mine was a sorc and a necro both are gone. But their stash still remains. Just trying to figure out what happened. I’m confident I didn’t actually delete the characters. Thanks.
I also logged in today to find my level 87 sorc gone, I don’t recall deleting her, I had multiple 10hr plus days of farming end game content while quarantined requested by work put into this, I also have ADHD and can be twitchy and snappy I can only assume I hit the X button with my mouse thinking it was exiting the game and rapidly clicked yes or hit the enter key. Still unsure of that is even what happened open ticket completely dodged my question for confirmation of a manual delete and proceeded to tell me if was deleted he can’t do anything about it more or less.
when I woke up I was baffled to see she was gone, I logged out reloaded, restarted the client and computer even did a file scan and no repair was needed. Had BIS in majority of my equipment, I’ll never find a nightwings veil again, had a damn near perfect Hoto, etc etc oh my so disappointing… I honestly don’t know if I have it in me to start over it’s so disheartening this is able to happen so easily, atleast in wow you had to type tbr word delete so you couldn’t accidentally do such a thing…
Could anyone please check why my character disappeared?
I played, saved and turned off PC last night and it’s all gone in morning.
Absolutely didn’t hit on delete button lol.
TK nobody is going to look. Blizzard doesn’t care.
I posted a similar topic in general: https://us.forums.blizzard.com/en/d2r/t/psa-to-anybody-looking-to-play-d2r/19567
Make your own or post in there, doesn’t matter to me. They’re refusing to acknowledge the issue.
The fact that this part goes undiscussed is unreal.
“The vast majority of these have been manually deleted” - It quite literally calls out that there are outliers. And all you can say to those outliers is that you’re looking into it.
Stuff happens. Bugs happen. You guys can’t make a game that works and crashes 45 times per day. We get that. The problem is your refusal to restore characters that weren’t manually deleted.
just deleted my lev 86 Nec by mistake, Blzzard please build in a delete query, or the same mechanics as in D3
OMG cannot believe that kind of support. I played on PC then there is no way to delete by hitting X button accidently…
Have fun! You’ll sign in one day to your character gone, and Blizzard will do nothing about it. They’ll actually tell you if you were playing hardcore and it died, then that’s why - even when they and you know you aren’t talking about a hardcore character.
The entire company is trash.
Hello,
In my case, I was just exiting the game quickly and my brain for some reason went quickly to the big red X and quickly confirmed the prompt, deleting my character. I am devastated and lost a lot of hours now as well. I feel like we should have to type in DELETE to confirm deletion of a character, controller users should be given a set of buttons in order to press to confirm the delete after initiating a character delete. I feel so sad and devastated, this ruined my weekend as I was having a blast on D2R but now my character is mistakenly deleted.
Dev if you have some sympathy, please consider restoring my character: Rainmaker
Great remake overall! I’d consider this a UI issue likely to devastate others to come in the future.