character files arent able to save all the items you can fit in your stash/ inventory ive had multiple rounds of charms dissapearing off my lvl 99 dueling barbarian and initially i was told it was my fault for dying as if i got a response from someone who never actually played the game. there almost couldnt be a more core issue wrong with the game theres litterally one thing done in the game its collect items after killing enemies and if you cant keep what you find its kinda game breaking.