AVX Issues / Game Launches, then Crashes on Older Processors (CPU)

[Drakuloth]

Hey all,

Reposting this here for visibility. If you’d like to pursue a refund to wait until the fix to repurchase, it can be done at this link.

@PezRadar

Hello everyone -

We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could potentially affect all users, even those outside of not having AVX support, so we are wanting to make sure we do proper testing.

While CPUs without AVX are below our minimum spec, we want to try to ensure as many people as possible can play. Setups without AVX were working in Beta. In optimizing the game, we inadvertently included the need for AVX for launch. QA is going to spend another few days of testing across all of these scenarios and setups in an effort to ensure we are not impacting existing players.

We will update this thread once we have an update from the testing over the next few days.

We apologize for the added delay and appreciate your patience.

For those that may have already purchased but would prefer to purchase post fix, we do recommend reaching out to Customer Service for a refund.