All Characters are gone

[LostSQ-1865]

I hope that you get them back, though they informed me that once items or characters are gone… they are gone… Maybe they will implement a backup system soon.
Here is what they told me.

Lost/Deleted Items/Characters? Reply from blizzard!

So as many of you know, you can suddenly and without any kind of warning lose either all your items, your characters, or random stuff. I myself lost all of my equipped items and thus set me off on this adventure. We can’t get a refund of the game because we’ve already played it. (Though I won’t be playing it for now.) Here is the reply I finally got after a few back/forths with them. " Greeting Champion, Thank you for contacting us, Game Master ***** at your service desu! We’re sorry to h…