I am having issue after killing Shenk on Act 5.
It does not have to be completions with the Quest 1, but everytime I kill Shenk, the game crashes.
The sound goes like in a loop very fast … & when it stops, the whole computer freezes for couple of seconds & after that the game collaps, but everything else runs normally.
I dont get a bug report to report it through the battle.net app as I did before.
I never really had issues with Shenk before.
Character - Amazon bow
System
Cpu - I5 8600k
GPU - RTX 4060
Motherboard - Z370-A PRO
this is the old: I’ve set my graphical settings too high issue..
You see.. Devs overdid with on screen effects with Shenk’s death. The engine is able to handle up to 200 simultaneus collisions per second, yet on medium and high graphics settings, you’d get over 500 when shenk dies and hence the game engine says: “nope too much for me I quit” and hence you get a CTD..
Next time try to go with lower graphical settings and bugtest it.. I myself literally keep things on low or off and everything looks fine, the only option i wouldn’t tough is the screen scaling as dropping this below 100% looks terrible unless you use some form FSR or other pixel density increase beyond your monitor’s natural resolution you should set the screen scaling % to match your native resolution or else the GPU will have a hard time running..
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Just in case your problem is related to graphic settings disregarding any previous system setups and/or in case of a hardware upgrade keep both VFX settings at 1 notch below max setting:
a) VFX quality at “very high” or lower
b) VFX lighting at “high” or lower
This will stop game crashes by the Shenk kills fireworks IF they are actually graphics related.
Should the crashes continue the cause is something different.
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I lowered the VFX quality & VFX lightning from “Ultra” to “low”, it didnt crash.