Please consider this one simple game experience augmenting request > Make The Countess (Hell) drop chipped gems.
Think about that one quick change, it would finally enable players the ability to progress toward high runes rather then it only being RNG, because instead of having 20 Thul runes waiting for their chipped topaz in your inventory then inevitably just giving up and throwing them away because the chipped gems to low runes ratio is atrocious. With this one change players would actually have a pleasant way to progress toward high runes. Please consider this request.