When I attempt to link my pass to my account, I receive an error message stating “Pass with serial number ______ was not found for this email.” As far as I can tell, the email address matches exactly with what is included in TIXR. What else should I try?
If it is unsuccessful when you input your email address, an alternative option should present itself to use the Order ID.
Try linking your BlizzCon Pass using the Serial Number and Order ID instead.
I’ve now attempted to link my pass using my email address, the original order ID, and the transfer ID that was provided to me when this pass was transferred to me. None of these have worked. Are there any other options or things I should try?
Please email BlizzCon@Blizzard.com with the information you’re attempting to use to connect your Pass so we can investigate further. Thanks!