You lost my account

I tried to log into my account that I have had since the launch of this game and have been paying for ever since .
and it tells me you cant find the account I had to make a new account just to post this. I need someone to call me so I can get my account back 386-336-2889 and your customer servers number 949-955-1380 is the worst cant reach anyone on the phone at all I have been playing for over 20 years and this is how I get treated expansion after expansion and plus my monthly fee come one someone needs to call me