Wrongfully banned

for the first time ever my account has been wrongfully banned and wrongfully accused of hack/cheat or bot programs, in which i have no knowledge of nor have ever installed into my pc/wow account. i have been a loyal fan and support of blizzard since 2009 when i first started playing world of warcraft and tonight this happens. i have never been accuse of cheating, stealing, or botting and i know for a fact i am 100% innocent. can anyone relate/vibe me?

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