I wanted to bring attention to an issue with a recent Twitch Drop event. The event description stated that watching for 2 hours would grant the Synthweaver Lifeweaver skin for Overwatch 2, but instead, I (and many others) received a spray due to what seems to be an error in how the rewards were set up.
This was very disappointing, as I watched the required time specifically for the skin, only to receive a completely different item. I reached out to support, but I was told that they are unable to compensate for Twitch Drops and that only the developers can make adjustments.
I understand that mistakes happen, but I believe players should receive the correct reward as originally advertised. Could the team look into this and possibly offer a resolution for those affected? It would be great to at least acknowledge the issue and provide a fair fix.
Has anyone else experienced this? Any updates from Blizzard would be appreciated!