My wife and I want to return to WoW after leaving 10 years ago. I was able to find my account with the automated process, but she keeps getting caught in a loop.
She doesn’t have the password for the account, doesn’t have access to the account email (closed), and she had the old authenticator fob which no longer works (dead battery, maybe?)
She isn’t able to use the automated process to recover accounts because of loss of access to the authenticator and the email address. Is there anything else we can do to restore the account?
Thanks for any help.