Hi o/
using the launcher for the first time in ages and i have to say… wtf?
the only thing regarding games i see is to show me blizzard games, activision games or both, where’s a list of the games i own? atm i’m using the favourite option to mark the games but shouldn’t that be there to mark the games i play most and not all the ones i have?
i too, would like to sort my games by “installed” or “owned”. the favorite mark is the only thing for now.
I Agree.
-The new “look” of the Blizzard “app” is not only ugly and unsightly, but it offers no options to hide things I don’t want to see.
-I much preferred when the launcher only showed games I actually had installed (or owned)
-The app should have a “My Games” list. But all it has is “All Games”, “Favorites”, “Blizzard”, and “Activision” with no options to remove or hide these lists from the main page view…
-There’s a shop tab which is where I feel that all of the above mentioned “Lists” should be located. I shouldn’t be seeing them on the main page view.
-The launcher was far more clean and seemed better organized before this odd update that made everything more “Let’s change it to look like a windows 10 appview” mess
-The “Windows” look is gross, clumsy, disorganized, and horribly inefficient. It doesn’t need to be mirrored in any fashion by anyone other than Windows itself.
-I Preferred the cleaner look compared to this mess that’s called an “app”
-I strongly suggest implementing user-friendly customization options such as:
The ability to remove/add games lists (Including the ability to create my own custom list and delete/hide undesired lists)
User-friendly options for Friends list, Such as being able to separate the list and/or conversations from the launcher app itself into a new separate window or even having options to have the friends list remain open while I’m running a Blizzard/activision game even if I’ve already closed the app after launching said game.
Return to dropdown listview or at least provide a toggle-able switch option (ie: Clicking on Blizzard games opens a list beneath it with titles of Blizzard’s games instead of the bulky, and in my oppinion, unsightly square app view)
The Blizzard Desktop app “Looks” Like it has a search bar located to the left of the “all games” option but instead appears to only be a monocolor graphic with no real functionality. It would be better if this were an actual search option that could be used to search for app terms, games info, and maybe even support or forum topic discussions.
Also as a side-note: There are games missing from the launcher itself.
-Diablo
-Diablo II
-Warcraft
-Warcraft II
-Warcraft III (not the reforged version)
I thought I was just me. It can’t be an oversight, it is more than likely a terrible decision that shows their utter contempt for their customer base.
I couldn’t see anything but a shopfront.
Hiding games I purchased in order to force me to go through a shop and click on games to see if I purchased them or not.
That is a new low.
I too was trying to find my old games I am at a place with limited bandwith to do anything online and I brought up to some of my coworkers that we should all load some of the older games like Diablo 2 that we can play across a local network. So here I am trying to find Diablo 2 and I cannot find it nor any reference that I own it or any other games that I have purchased.
Correct. Those old games are not compatible with the launcher and run either on your PC directly, or on the old Battlenet. They are not on the launcher for that reason. They use their old launchers like they always have. The Bnet Desktop App only includes the modern games that use the Battlenet 2.0 infrastructure.
Games you have bought should be clearly noted. I agree with that.
That game is not on the Launcher because it is not compatible with modern Battlenet. If you have added your old D2 (2000) or LoD (2001) key to your Battlenet you can find it listed under your web account Summary -
https://account.blizzard.com/games
That lists every game you have purchased from Blizzard that is attached to your Bnet. Your Diablo 2 game key will be in the Classic Games section if you have added it to your account.
If you want to Download Diablo 2 then you need to use the manual download link which is also accessable in Account Management.
Just beware that old Battlenet D2 has restrictions - including temp banning you if you play from a Business ISP or use a VPN.
I am also new here. I looked at the take a tour function of the app, which only showed what’s right in front of me, but didn’t show where my actual library is.
I absolutely and whole-heartedly agree, the fact that a games LAUNCHER does not have a MY LIBRARY option of games, sorted by installed in alphabetical and then uninstalled in alphabetical with a working search bar is an absolute disgrace.
If I click on GAMES instead of SHOP, why the hell am I seeing a shopfront and not my GAMES… Blizzard to be honest this is completely unacceptable and is frankly impossible to be an oversight. The very fact of considering this letalone executing on this means I will be actively boycotting purchasing ANY games through this storefront, and will be boycotting games if I cannot buy them elsewhere.
I only found this post because I googled “where do I find games I own,” only to find that I have to go to my account online to see a payment history with no install button.
Don’t intertwine the games I’ve purchased with a shopfront I have no desire to see.
Seriously, completely and utterly unacceptable behaviour. If you’ve seen a reduction in usage of your launcher, THIS is the reason why.
Just got back into gaming as it’s going into the fall. Loaded up Battlenet to find I can’t find my library. Search “how to access library on battlenet” like others have and came to this post. The fact this has existed for months without being changed shows that they really don’t care. Uninstalled and won’t be buying and Blizzard or Activision products in the near future.
i was about to buy diablo 2 resurrected. i just wanted to see what parts of diablo 3 i had.
oh well. back to other platforms. maybe someday battlenet will have this?
They do have it. You can go to your Battlenet account on the website and view a whole lot of things, including every game you have and every purchase you have made.
From the top right of the website where you see your battletag name there is a drop down. Go to Account Settings > Games and Subscriptions. You can also view Transactions.
Mine has Reaper of Souls under the Games and subs as the last expansion applied. Then under transaction history it shows me I bought the Necro pack in 2017.
Same, I wanted to know if it make sense to buy the Prime Evil upgrade or not, and had no success on find what I own. I hate to compare but Steam does this so much better.
Google brought me here, and looks like Blizzard has no plan on change this terrible design. Well, I guess I’ll wait then. We have plenty of games to play nowadays. I’m not going to pay $40 for nostalgia when the company no longer care about the player.
Since the Battle.Net app removed the “My Library” tab I found a solution for myself:
I wanted to come back to playing blizzard games today. Now I still struggle to find the games I own in a launcher for these games. There is no excuse for this.
I don’t care what type of psychological manipulation this terribly designed new launcher is supposed to pull off… it is so inconvenient that I for sure am not disoriented into buying more games but instead am so annoyed by it that i will uninstall and never think about it again. No more games from Act/blizz for me. I don’t look for some one to fix this either, it is obviously by design. Just wanted to give my 5 cents… Have fun going broke acti/blizz, you are doing this to yourselves.
I baught the disc version of Star Craft but only one part of it, but i cannot find anything saying that i even own it, like they are trying to make me rebuy it or something. Anyway they cover up all they want, but in truth the only reason they would make a new app that displays new games only, but tries to sell you your old ones at the same time they make you have to use the old app to even see that you own them, sound like a scam. People usually would make a new app and do away with the old, because for a new app to be a improvement then it would have to be better than the old, but in this case the old is better than the new. If they were going to not let you see your old games on your library on the new app then what the hell (excuse my language) are they trying to sell me the games that are obsolete to the new app unless thay are trying trick you into buying them again on the new app.
Are you talking about SC1? If so, SC1 is now free to play so you don’t need the old disks or CD Keys. The only part you need to purchase if you want (it’s not required) is the Remastered upgrade.
So, after all these years, did anyone knows where I can find purchased game? There is no “Library”… At the Install option game is not available… Customer support is useless. I am telling them that game is not in my account and all they were able to confirm that I successfully purchased a game. God damn scam! And they are denying refund “since 72 hours past” after purchased. WTF that even means?
Your login is email/password. You can have more than one Battlenet account, and many people do. Make sure you bought the game, and are logging in to the Launcher - with the same Bnet account.
A common mistake is for people to use almost the same email for both, just with a different number, letter, or ending. Double check that your login email is the correct one that matches the purchase account.
They really don’t. I full heartedly agree!
If you want your purchase history and the games you bought, go to your Blizzard Net account. You will see all that under games and subscriptions. I see so many negative comments on WOW and the games that I wonder if it is bothersome. Why play?