Virtual Ticketholder WC3:Reforged beta access not working

Today was supposed to be the day Blizzcon ticket holders were supposed to be able to play WC3:Reforged beta. However when I try to play it, it only gives me the option to pre-purchase the game. I contacted support who gave only 1 suggestion of deleting my Blizzard cache on my computer which did not help and said this was a bug, and did not know why this was not working, and told me to submit a report here.