Currently stuck at less than half way through this. I’ve done the deleting of files, trying a different network. Need some help.
Hey there!
We appreciate you taking the time to reach out to us with those solutions you’ve tried. This behavior can be caused by a conflicting third-party program such as an anti-virus, so if you have any anti-virus programs installed, be sure that they’re fully updated. If updating alone does not work, try temporarily uninstalling the anti-virus.
If you continue to experience issues, many problems related to your installation of Windows can be resolved by creating a new administrator account, logging into it, and trying the update there.
If the update only works on the new admin account, this could indicate damaged or missing Windows system files or an issue with how the old user account is configured. This is somewhat common, and the easiest fix is to move any user-specific files that you wish to keep from the old user account to the new admin account. You can also work with Microsoft’s Support to troubleshoot the problem with the old account if preferred.
I hope this helps. Let us know how it goes!