Unfair Account Ban and Lack of Explanation from Support

Legacy Games Tech Support
1

Good day. A request was sent to technical support to understand why my account was banned. After the initial review of my request, I received the following response:

BIZZ Support
2 hours ago

Hello,

This action was taken in accordance with our License Agreement and Game Rules (article link from your website), which all players read and agree to before starting the game. These rules and terms of use allow us to maintain a healthy gaming environment for all players.

The text of the Battle.net License Agreement can be found on the page (article link from your website)

Sincerely,
Support Service
Blizzard Entertainment Europe

After this, I reopened the request, asking for clarification on which specific rules I had violated. In response, Game Master “Teternenglo” replied (Гейм Мастер “Тетернегло”)

Hello, Kate,

Request Number: #98259260

The Game Master has sent you a response and closed the request:

Hello, Kate!

Game Master Teternenglo here. (Гейм Мастер Тетернегло)

As I understand, your World of Warcraft account has been permanently closed. The reason is that this account has violated the End User License Agreement, which resulted in the suspension of the game account. The account owner is responsible for all activity on their account.

We have found no evidence of account hacking and have confirmed the violation, so the restriction will not be lifted. We do not take this decision lightly. Our team only closes a game account after thoroughly reviewing the relevant evidence. More details can be found here (article link from your website)

Details regarding the restriction are provided in the email sent to the address linked to your account. We cannot provide any additional information.

We recommend that you carefully review the Anti-Cheat Agreement - (article link from your website) . The support service does not provide individual clarification on which specific program or modification can or cannot be used. I also suggest reading this article (article link from your website)

Please note that Blizzard Entertainment reserves the right to terminate account access for violating the License Agreement, with or without prior warning. You agreed to the License Agreement when creating your account. You can review the agreement here (in both Russian and English)

(article link from your website)
(article link from your website)
This appeal request has been carefully reviewed, and we will not consider any further appeals on this matter. Thank you for your understanding.

Game Master Teternenglo (Гейм Мастер Тетернегло - на связи)

If the issue has not been resolved, you can reopen this request. If you have another question or issue, please submit a new request.

Please leave your feedback on the support provided in the survey.

Best regards,
Blizzard Support Service

Based on this phrase: “Details regarding the restriction are provided in the email sent to the address linked to your account”, you were supposed to specify the reason why my account was banned. However, the email you sent was just a duplicate of what was written in the in-game mail. You did not provide any explanations.

As a customer of your service, I have fully complied with all the rules outlined in your articles

I request that you provide me with detailed information about the violation that led to the suspension of my account. The reason you sent is a generic template and provides no meaningful explanation. As a company representative, you are obliged to provide all details, as I am a paying customer of your service.

Judging by your response, it seems like you did not even try to investigate the situation. However, the real reason is clear: multiple other players deliberately reported my account to eliminate competition. This is not the first time players have used mass reporting to get others banned. Your employees do not want to provide a detailed reason for the violation and are not doing their job. I request assistance with my issue.

2

i Feel you there you cant get any more help from Blizzard any more it seem like they don’t care i been a faithful player from years spent a lot of money for this game countless moves lvl boosts so i started hardcore an classic playing that for a few weeks an bam account band for hacking an cheating when i ask how i get the same copy paste response.

3

MVPs do not work for Blizzard but maybe I can help explain the policies.

From the looks of this, your account action was for violations of the anti-cheat rules. They WILL NOT explain specifically what they detected, when, or how. Sadly the people who make cheat programs, bots, macros, and who exploit would benefit from that information to improve their cheating methods.

They are not obliged to tell you anything more than the category of the account action - which falls under the hacks and cheating category, based on what you quoted. The job of the staff is not to disclose the detailed information, as I said above. They never share that because it can help the cheat makers.

You can appeal until they tell you not to do it anymore. That gets another person to verify your account was flagged by the anti-cheat software. If it gets escalated, then the Hacks team doublechecks that the ant-cheat software did not have a false positive.

That is not even possible, esp for hacking/cheating. Blizzard goes only by their own detection logs to verify cheating. A report might provide them data as part of the investigation before a ban wave, but reports alone can’t ban anyone. That is done by the Hacks team based on their own results.

There is an auto Squelch for chat spammers that exists if enough unique accounts report it in a short enough time, but that is a social violation and will be lifted once the GM team reviews it and either upholds or removes it. Maybe you were mixing up anti-cheat bans with the social infractions.

5

There have already been a bunch of threads on the forums where users have written about similar issues where they are being reported by other players and getting banned. Complaints with the term bot or cheating

7

We continue to believe that a small indie company Blizzard cannot maintain a GM staff to resolve in-game problems. Let’s just make an auto-report system, including a point - the use of bot programs and cheats. Do you really think that the company conducts thorough checks of each case? Or are you just a naive person?

9

The automatic reporting system is the biggest indicator that the company is not interested in dealing with in-game problems. Why do something if you can do nothing, right?) The best show is the reboot of the classic on the anniversary. Just what else do you need to understand - Blizzard does not care about their players - this is a fact, and it is sad.

11

See here’s the problem all these response’s seem to be like copy paste an lets hope they don’t keep putting up tickets when the reason is ppl are out there troll reporting an Blizz just keeps saying the same thing to every one it almost make me think that they not caring because those of us who love this game will go an buy it again for a new account. an if leveling a new toon is cheating then every one in the dm game needed to be banded
Issue ID: #103457164

A Game Master resolved your ticket, and left the following response:

Hello adventurer,

Following a review of your case, we can confirm that the evidence presented was correct and that the subsequent action taken was appropriate. Our decision in this matter stands and will not be overturned.

For privacy and security reasons, it is our policy never to reveal details regarding account investigations beyond those which are provided in the original notice mail.

We now consider this matter closed and would not look to enter into further discussion on the subject.

Best Regards,

Blizzard Support

If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.

Make sure you complete our survey to let us know how we did.

Regards,
Blizzard Support

13

I constantly hear in the news that blizzard is being banned for reporting, without checks, apparently another case of incompetence and disregard for the community

15

An MissCheetah i know u mean well bye trying to help but for what your saying i have yet to see it the only thing i was ever doing was playing the game you say there team looks at the hacks an cheats well if there is any tell me what it is show the prof. i would like to know what it is because if there was some then why didn’t both my account get banded an just 1 did because if i was cheating then it would of been on both accounts i was not playing both all the time just when one toon needed help with a quest then i would use my other account to help that toon out . an my account got band while i was playing classic .

16

What does “From the looks of this” mean? You just used this phrase, which means you’re not even sure that I used cheats. These are just assumptions that I might have used something. However, I had nothing on my computer—no third-party programs, scripts, or anything like that.

Here are the macros that my character had (sorry, but some item and macro names will be in Russian, which doesn’t change their mechanics. I deliberately didn’t translate them so that the information remains the same as it was on my character):

VER 3

0000000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat] Surface Trot(Exotic Ability)
END

0000000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast Распыление
/cast Колода карт Новолуния “Бодрость”
8:00 , 8:30 11:00 , 11:30 , 14:00 , 14:30 , 17:00 , 17:30 , 20:00 , 20:30
END

0000000000000003 “FOCUS” “134400”

bash
Копировать
Редактировать
/cast [target=focus] Misdirection
END

0000000000000001 “duel” “134400”

bash
Копировать
Редактировать
/forfeit
END

0000000000000002 “marks” “134400”

mathematica
Копировать
Редактировать
/wm
ID of the marker to spawn:
1 - Blue Square
2 - Green Triangle
3 - Purple Diamond
4 - Red Cross
5 - Yellow Star
6 - Orange Circle
7 - Pale Blue Moon
8 - White Skull
END

0000000000000006 “probe” “134400”

pgsql
Копировать
Редактировать
/cast Fetch
END

General Macros:

VER 3 0100000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat]Dash(Basic Ability)
/cast [target=Onlyfansca]Fortitude of the Bear(Tenacity Ability)
/cast Mend Pet
END

VER 3 0100000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast Valdrakken Surplus Chest
/cast Iskaara Surplus Bag
/cast Sack of Oddities
/cast Maruuk Surplus Bundle
/cast Dragonscale Surplus Crate
END

VER 3 0100000000000003 “1” “134400”

bash
Копировать
Редактировать
#showtooltip
/cast [target=Water] Misdirection
END

These are the most common and standard macros that are not prohibited by the game or your company’s policy.

I understand that disclosing detailed information might help cheat developers, but what should an ordinary player like me do? So, an “intelligent system” determines whether I used cheats or not, but no players actually understand how this anti-cheat logic works. How is an ordinary user supposed to know if exceptions are being added to your anti-cheat system, making normal actions suddenly count as violations?

You created this anti-cheat and rely entirely on it. Yes, your anti-cheat probably catches the bad guys, but sometimes it also affects regular users just because the system interprets their actions that way.

Now, you just said it yourself: “That is not even possible, esp for hacking/cheating.” These logs are reviewed by an ordinary employee of yours, and supposedly, they checked this log twice and made a verdict.

I can also do some job and claim that I checked it ten times. But so what? Does that somehow make it more reliable? How does saying “I checked it twice” make anyone feel better? I do not trust the person who reviewed this log because they might have just skimmed through the information and randomly hit the “ban” button without even looking properly.

I can clearly distinguish between using cheats and social violations. You even have a function to report suspected bots (right-click on the character’s icon → Report Player → Select a Reason → Cheating → choose between Hacking or Botting).

This is a report for non-social violations, and this function is available to any player. This, in turn, allows dishonest users to misuse this reporting system. And I will repeat myself again: there have been dozens of forum threads where players got banned simply because other players reported them in this way.

Just open the forum and search for similar topics. I am sure there are even more support tickets about this. I have several friends who got banned in the same way. After an investigation, the administration lifted their bans.

No player is safe from being banned just for playing the game. If their actions are flagged as “abusing the game process” after multiple reports from other players, they might get banned. For example, a player is farming ore or herbs. Ten users intentionally report this player, claiming it’s a bot. Your employees check the logs, see that the character was indeed farming at that time, and ban them.

I am once again asking you to look into my issue because I did nothing that violates the service rules. The only thing I did was farm mobs in the open world—nothing else.

And I’m spending so much time writing all these tickets not because I have nothing better to do, but because I care about my progress, the time I’ve spent, and the money I’ve paid for game time.

If I were running some kind of commercial activity on your project, I would have simply bought another account and continued playing on it.

17

Mass reporting has become a serious issue in World of Warcraft, leading to unjust suspensions and bans. Many players abuse the system to silence others, knowing that Blizzard’s automated moderation does not properly verify the validity of mass reports. This leads to unfair punishments, where innocent players lose access to their characters without proper investigation.

We urge Blizzard to review mass reports manually and implement safeguards to prevent false bans. Players should not be punished simply because a group decided to exploit the system. A fair and transparent moderation process is essential to maintain a healthy community.

18

What does “From the looks of this” mean? You just used this phrase, which means you’re not even sure that I used cheats. These are just assumptions that I might have used something. However, I had nothing on my computer—no third-party programs, scripts, or anything like that.

Here are the macros that my character had (sorry, but some item and macro names will be in Russian, which doesn’t change their mechanics. I deliberately didn’t translate them so that the information remains the same as it was on my character):

VER 3

0000000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat] Surface Trot(Exotic Ability)
END

0000000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast Распыление
/cast Колода карт Новолуния “Бодрость”
8:00 , 8:30 11:00 , 11:30 , 14:00 , 14:30 , 17:00 , 17:30 , 20:00 , 20:30
END

0000000000000003 “FOCUS” “134400”

bash
Копировать
Редактировать
/cast [target=focus] Misdirection
END

0000000000000001 “duel” “134400”

bash
Копировать
Редактировать
/forfeit
END

0000000000000002 “marks” “134400”

mathematica
Копировать
Редактировать
/wm
ID of the marker to spawn:
1 - Blue Square
2 - Green Triangle
3 - Purple Diamond
4 - Red Cross
5 - Yellow Star
6 - Orange Circle
7 - Pale Blue Moon
8 - White Skull
END

0000000000000006 “probe” “134400”

pgsql
Копировать
Редактировать
/cast Fetch
END

General Macros:

VER 3 0100000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat]Dash(Basic Ability)
/cast [target=Onlyfansca]Fortitude of the Bear(Tenacity Ability)
/cast Mend Pet
END

VER 3 0100000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast Valdrakken Surplus Chest
/cast Iskaara Surplus Bag
/cast Sack of Oddities
/cast Maruuk Surplus Bundle
/cast Dragonscale Surplus Crate
END

VER 3 0100000000000003 “1” “134400”

bash
Копировать
Редактировать
#showtooltip
/cast [target=Water] Misdirection
END

These are the most common and standard macros that are not prohibited by the game or your company’s policy.

I understand that disclosing detailed information might help cheat developers, but what should an ordinary player like me do? So, an “intelligent system” determines whether I used cheats or not, but no players actually understand how this anti-cheat logic works. How is an ordinary user supposed to know if exceptions are being added to your anti-cheat system, making normal actions suddenly count as violations?

You created this anti-cheat and rely entirely on it. Yes, your anti-cheat probably catches the bad guys, but sometimes it also affects regular users just because the system interprets their actions that way.

Now, you just said it yourself: “That is not even possible, esp for hacking/cheating.” These logs are reviewed by an ordinary employee of yours, and supposedly, they checked this log twice and made a verdict.

I can also do some job and claim that I checked it ten times. But so what? Does that somehow make it more reliable? How does saying “I checked it twice” make anyone feel better? I do not trust the person who reviewed this log because they might have just skimmed through the information and randomly hit the “ban” button without even looking properly.

I can clearly distinguish between using cheats and social violations. You even have a function to report suspected bots (right-click on the character’s icon → Report Player → Select a Reason → Cheating → choose between Hacking or Botting).

This is a report for non-social violations, and this function is available to any player. This, in turn, allows dishonest users to misuse this reporting system. And I will repeat myself again: there have been dozens of forum threads where players got banned simply because other players reported them in this way.

Just open the forum and search for similar topics. I am sure there are even more support tickets about this. I have several friends who got banned in the same way. After an investigation, the administration lifted their bans.

No player is safe from being banned just for playing the game. If their actions are flagged as “abusing the game process” after multiple reports from other players, they might get banned. For example, a player is farming ore or herbs. Ten users intentionally report this player, claiming it’s a bot. Your employees check the logs, see that the character was indeed farming at that time, and ban them.

I am once again asking you to look into my issue because I did nothing that violates the service rules. The only thing I did was farm mobs in the open world—nothing else.

And I’m spending so much time writing all these tickets not because I have nothing better to do, but because I care about my progress, the time I’ve spent, and the money I’ve paid for game time.

If I were running some kind of commercial activity on your project, I would have simply bought another account and continued playing on it.

19

The problem of mass reporting has affected many people I play with, unscrupulous players use it too often to fight competition.
Dear Blizzard, please check such cases manually, because because of this, innocent people who devote a lot of time to your games often suffer. And it hurts your reputation

20

What does “From the looks of this” mean? You just used this phrase, which means you’re not even sure that I used cheats. These are just assumptions that I might have used something. However, I had nothing on my computer—no third-party programs, scripts, or anything like that.

Here are the macros that my character had (sorry, but some item and macro names will be in Russian, which doesn’t change their mechanics. I deliberately didn’t translate them so that the information remains the same as it was on my character):

VER 3

0000000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat] Surface Trot(Exotic Ability)
END

0000000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast Распыление
/cast Колода карт Новолуния “Бодрость”
8:00 , 8:30 11:00 , 11:30 , 14:00 , 14:30 , 17:00 , 17:30 , 20:00 , 20:30
END

0000000000000003 “FOCUS” “134400”

bash
Копировать
Редактировать
/cast [target=focus] Misdirection
END

0000000000000001 “duel” “134400”

bash
Копировать
Редактировать
/forfeit
END

0000000000000002 “marks” “134400”

mathematica
Копировать
Редактировать
/wm
ID of the marker to spawn:
1 - Blue Square
2 - Green Triangle
3 - Purple Diamond
4 - Red Cross
5 - Yellow Star
6 - Orange Circle
7 - Pale Blue Moon
8 - White Skull
END

0000000000000006 “probe” “134400”

pgsql
Копировать
Редактировать
/cast Fetch
END

General Macros:

VER 3 0100000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat]Dash(Basic Ability)
/cast [target=Onlyfansca]Fortitude of the Bear(Tenacity Ability)
/cast Mend Pet
END

VER 3 0100000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast Valdrakken Surplus Chest
/cast Iskaara Surplus Bag
/cast Sack of Oddities
/cast Maruuk Surplus Bundle
/cast Dragonscale Surplus Crate
END

VER 3 0100000000000003 “1” “134400”

bash
Копировать
Редактировать
#showtooltip
/cast [target=Water] Misdirection
END

These are the most common and standard macros that are not prohibited by the game or your company’s policy.

I understand that disclosing detailed information might help cheat developers, but what should an ordinary player like me do? So, an “intelligent system” determines whether I used cheats or not, but no players actually understand how this anti-cheat logic works. How is an ordinary user supposed to know if exceptions are being added to your anti-cheat system, making normal actions suddenly count as violations?

You created this anti-cheat and rely entirely on it. Yes, your anti-cheat probably catches the bad guys, but sometimes it also affects regular users just because the system interprets their actions that way.

Now, you just said it yourself: “That is not even possible, esp for hacking/cheating.” These logs are reviewed by an ordinary employee of yours, and supposedly, they checked this log twice and made a verdict.

I can also do some job and claim that I checked it ten times. But so what? Does that somehow make it more reliable? How does saying “I checked it twice” make anyone feel better? I do not trust the person who reviewed this log because they might have just skimmed through the information and randomly hit the “ban” button without even looking properly.

I can clearly distinguish between using cheats and social violations. You even have a function to report suspected bots (right-click on the character’s icon → Report Player → Select a Reason → Cheating → choose between Hacking or Botting).

This is a report for non-social violations, and this function is available to any player. This, in turn, allows dishonest users to misuse this reporting system. And I will repeat myself again: there have been dozens of forum threads where players got banned simply because other players reported them in this way.

Just open the forum and search for similar topics. I am sure there are even more support tickets about this. I have several friends who got banned in the same way. After an investigation, the administration lifted their bans.

No player is safe from being banned just for playing the game. If their actions are flagged as “abusing the game process” after multiple reports from other players, they might get banned. For example, a player is farming ore or herbs. Ten users intentionally report this player, claiming it’s a bot. Your employees check the logs, see that the character was indeed farming at that time, and ban them.

I am once again asking you to look into my issue because I did nothing that violates the service rules. The only thing I did was farm mobs in the open world—nothing else.

And I’m spending so much time writing all these tickets not because I have nothing better to do, but because I care about my progress, the time I’ve spent, and the money I’ve paid for game time.

If I were running some kind of commercial activity on your project, I would have simply bought another account and continued playing on it.

21

Blizzard Support,

I am writing to express my concern and frustration regarding the recent ban of my Battle.net account. I believe this action was taken unfairly and without proper justification. I have been a loyal player for many years, and I have always complied with the rules and regulations of the game.

I request that you review the circumstances surrounding the ban and consider reinstating my account.

1 Like
22

What does “From the looks of this” mean? You just used this phrase, which means you’re not even sure that I used cheats. These are just assumptions that I might have used something. However, I had nothing on my computer—no third-party programs, scripts, or anything like that.

Here are the macros that my character had (sorry, but some item and macro names will be in Russian, which doesn’t change their mechanics. I deliberately didn’t translate them so that the information remains the same as it was on my character):

VER 3

0000000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat] Surface Trot(Exotic Ability)
END

0000000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast Распыление
/cast Колода карт Новолуния “Бодрость”
8:00 , 8:30 11:00 , 11:30 , 14:00 , 14:30 , 17:00 , 17:30 , 20:00 , 20:30
END

0000000000000003 “FOCUS” “134400”

bash
Копировать
Редактировать
/cast [target=focus] Misdirection
END

0000000000000001 “duel” “134400”

bash
Копировать
Редактировать
/forfeit
END

0000000000000002 “marks” “134400”

mathematica
Копировать
Редактировать
/wm
ID of the marker to spawn:
1 - Blue Square
2 - Green Triangle
3 - Purple Diamond
4 - Red Cross
5 - Yellow Star
6 - Orange Circle
7 - Pale Blue Moon
8 - White Skull
END

0000000000000006 “probe” “134400”

pgsql
Копировать
Редактировать
/cast Fetch
END

General Macros:

VER 3 0100000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat]Dash(Basic Ability)
/cast [target=Onlyfansca]Fortitude of the Bear(Tenacity Ability)
/cast Mend Pet
END

VER 3 0100000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast Valdrakken Surplus Chest
/cast Iskaara Surplus Bag
/cast Sack of Oddities
/cast Maruuk Surplus Bundle
/cast Dragonscale Surplus Crate
END

VER 3 0100000000000003 “1” “134400”

bash
Копировать
Редактировать
#showtooltip
/cast [target=Water] Misdirection
END

These are the most common and standard macros that are not prohibited by the game or your company’s policy.

I understand that disclosing detailed information might help cheat developers, but what should an ordinary player like me do? So, an “intelligent system” determines whether I used cheats or not, but no players actually understand how this anti-cheat logic works. How is an ordinary user supposed to know if exceptions are being added to your anti-cheat system, making normal actions suddenly count as violations?

You created this anti-cheat and rely entirely on it. Yes, your anti-cheat probably catches the bad guys, but sometimes it also affects regular users just because the system interprets their actions that way.

Now, you just said it yourself: “That is not even possible, esp for hacking/cheating.” These logs are reviewed by an ordinary employee of yours, and supposedly, they checked this log twice and made a verdict.

I can also do some job and claim that I checked it ten times. But so what? Does that somehow make it more reliable? How does saying “I checked it twice” make anyone feel better? I do not trust the person who reviewed this log because they might have just skimmed through the information and randomly hit the “ban” button without even looking properly.

I can clearly distinguish between using cheats and social violations. You even have a function to report suspected bots (right-click on the character’s icon → Report Player → Select a Reason → Cheating → choose between Hacking or Botting).

This is a report for non-social violations, and this function is available to any player. This, in turn, allows dishonest users to misuse this reporting system. And I will repeat myself again: there have been dozens of forum threads where players got banned simply because other players reported them in this way.

Just open the forum and search for similar topics. I am sure there are even more support tickets about this. I have several friends who got banned in the same way. After an investigation, the administration lifted their bans.

No player is safe from being banned just for playing the game. If their actions are flagged as “abusing the game process” after multiple reports from other players, they might get banned. For example, a player is farming ore or herbs. Ten users intentionally report this player, claiming it’s a bot. Your employees check the logs, see that the character was indeed farming at that time, and ban them.

I am once again asking you to look into my issue because I did nothing that violates the service rules. The only thing I did was farm mobs in the open world—nothing else.

And I’m spending so much time writing all these tickets not because I have nothing better to do, but because I care about my progress, the time I’ve spent, and the money I’ve paid for game time.

If I were running some kind of commercial activity on your project, I would have simply bought another account and continued playing on it.

23

i been trying to get my account back i know i didnt cheat or hack the game but they stop me putting in tickets on that account.

24

What does “From the looks of this” mean? You just used this phrase, which means you’re not even sure that I used cheats. These are just assumptions that I might have used something. However, I had nothing on my computer—no third-party programs, scripts, or anything like that.

Here are the macros that my character had (sorry, but some item and macro names will be in Russian, which doesn’t change their mechanics. I deliberately didn’t translate them so that the information remains the same as it was on my character):

VER 3

0000000000000005 “1” “134400”

bash
Копировать
Редактировать
/cast [target=Onlyfanscat] Surface Trot(Exotic Ability)
END

0000000000000004 “1” “134400”

bash
Копировать
Редактировать
/cast Распыление
/cast Колода карт Новолуния “Бодрость”
8:00 , 8:30 11:00 , 11:30 , 14:00 , 14:30 , 17:00 , 17:30 , 20:00 , 20:30
END

0000000000000003 “FOCUS” “134400”

bash
Копировать
Редактировать
/cast [target=focus] Misdirection
END

0000000000000001 “duel” “134400”

bash
Копировать
Редактировать
/forfeit
END

0000000000000002 “marks” “134400”

mathematica
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/wm
ID of the marker to spawn:
1 - Blue Square
2 - Green Triangle
3 - Purple Diamond
4 - Red Cross
5 - Yellow Star
6 - Orange Circle
7 - Pale Blue Moon
8 - White Skull
END

0000000000000006 “probe” “134400”

pgsql
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/cast Fetch
END

General Macros:

VER 3 0100000000000004 “1” “134400”

bash
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/cast [target=Onlyfanscat]Dash(Basic Ability)
/cast [target=Onlyfansca]Fortitude of the Bear(Tenacity Ability)
/cast Mend Pet
END

VER 3 0100000000000005 “1” “134400”

bash
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/cast Valdrakken Surplus Chest
/cast Iskaara Surplus Bag
/cast Sack of Oddities
/cast Maruuk Surplus Bundle
/cast Dragonscale Surplus Crate
END

VER 3 0100000000000003 “1” “134400”

bash
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#showtooltip
/cast [target=Water] Misdirection
END

These are the most common and standard macros that are not prohibited by the game or your company’s policy.

25

A player was banned for no reason, and support keeps responding with generic template messages. I want them to be fair and properly review the case. Blizzard, please be more humane and friendly! So anyone can just ruin your game, you invest time and money, and this is the treatment you get…

26

I understand that disclosing detailed information might help cheat developers, but what should an ordinary player like me do? So, an “intelligent system” determines whether I used cheats or not, but no players actually understand how this anti-cheat logic works. How is an ordinary user supposed to know if exceptions are being added to your anti-cheat system, making normal actions suddenly count as violations?

You created this anti-cheat and rely entirely on it. Yes, your anti-cheat probably catches the bad guys, but sometimes it also affects regular users just because the system interprets their actions that way.

Now, you just said it yourself: “That is not even possible, esp for hacking/cheating.” These logs are reviewed by an ordinary employee of yours, and supposedly, they checked this log twice and made a verdict.

I can also do some job and claim that I checked it ten times. But so what? Does that somehow make it more reliable? How does saying “I checked it twice” make anyone feel better? I do not trust the person who reviewed this log because they might have just skimmed through the information and randomly hit the “ban” button without even looking properly.

I can clearly distinguish between using cheats and social violations. You even have a function to report suspected bots (right-click on the character’s icon → Report Player → Select a Reason → Cheating → choose between Hacking or Botting).
This is a report for non-social violations, and this function is available to any player. This, in turn, allows dishonest users to misuse this reporting system. And I will repeat myself again: there have been dozens of forum threads where players got banned simply because other players reported them in this way.

Just open the forum and search for similar topics. I am sure there are even more support tickets about this. I have several friends who got banned in the same way. After an investigation, the administration lifted their bans.

No player is safe from being banned just for playing the game. If their actions are flagged as “abusing the game process” after multiple reports from other players, they might get banned. For example, a player is farming ore or herbs. Ten users intentionally report this player, claiming it’s a bot. Your employees check the logs, see that the character was indeed farming at that time, and ban them.

I am once again asking you to look into my issue because I did nothing that violates the service rules. The only thing I did was farm mobs in the open world—nothing else.

And I’m spending so much time writing all these tickets not because I have nothing better to do, but because I care about my progress, the time I’ve spent, and the money I’ve paid for game time.

If I were running some kind of commercial activity on your project, I would have simply bought another account and continued playing on it.