I am currently unable to change any of my account settings, despite being able to log in to Battle.Net via browser or launcher. I keep getting the message “unable to save XXX” when I try to change any setting. And, of course, I cannot reach anyone in Customer Support either via an email or phone, as neither is provided on the website. Even the possibility of doing a chat would be welcomed.
And yes, I’ve done the authentication to verify my identity.
Thanks in advance for any assistance. I was looking to restart my WoW account and purchase the new expansion, but am now seriously considering the wisdom of that move if I can’t get the help I need with managing my account.