Trying to reinstall battle.net app

Desktop App Tech Support
3

Howdy LunarBlade,

These errors can happen for a few different reasons. Let’s try restarting the PC and then do a clean reinstall of the Blizzard app:

  1. Uninstall the Blizzard app
  2. Next open the temp locations and delete any Battlenet and Blizzard folders you see in each location. Press Windows Key + R and type:
    • %LOCALAPPDATA%
    • %APPDATA%
    • %TEMP%
    • %PROGRAMDATA%
  3. Finally go ahead and reinstall the app from here. Make sure you run as Admin.

If this persists, try creating a MSinfo and then open the text file. If it says “Can’t Collect Information” that would indicate a problem with the Windows WMI service. Here are some steps to fix that problem.

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