STUCK please help!

Greetings:

I bought Overwatch since the release and I always been trying to search for my name in the battletag# to see my information and my competitive history but it never shows my profile. I write the exact name and number on my account and I don’t have it private. All my accounts are linked and updated all that said it doesn’t exist. I feel like its some kind of bug because I have never gotten free tokens from watching streams or anything and my twitch notifications said I received free tokens but when I look in the game I don’t have any tokens. People said that the first OWL season they gifted 100 tokens but i never receive that if its true :frowning:

Sincerely ,Alondra