Server connection error BLZBNTBGS00000001

Hello,
For a few days it is impossible to connect to Blizzard game servers, the interesting thing is that if I can download the games and patches but when I start the game it sends me a connection error with the server. This happens with Overwatch, Heroes of the Storm, and COD, in the latter erros message is BLZBNTBGS00000001.

If I make a connection using a VPN it works but with their respective problems.

I’m from Mexico, my ISP is “IZZI” o “Cablevision”

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 99 | 53 | 1 | 0 | 8 | 8 | 8 |

| 10.3.64.1 - 18 | 149 | 123 | 12 | 19 | 44 | 19 |

|CableLink-200-239-53-217.Hosts.Cablevision.com.mx - 17 | 156 | 131 | 10 | 17 | 40 | 20 |

| 10.254.1.13 - 15 | 161 | 138 | 10 | 15 | 36 | 14 |

|CableLink-200-239-53-210.Hosts.Cablevision.com.mx - 1 | 253 | 252 | 0 | 17 | 34 | 21 |

|CableLink-200-239-52-69.Hosts.Cablevision.com.mx - 1 | 253 | 252 | 0 | 17 | 31 | 21 |

|CableLink-200-239-52-37.Hosts.Cablevision.com.mx - 18 | 150 | 123 | 0 | 18 | 40 | 18 |

|be4352.nr21.b020377-1.mfe02.atlas. cogentco. com - 90 | 57 | 6 | 0 | 36 | 50 | 30 |

| be2978.rcr21.mfe02.atlas. cogentco. com - 90 | 56 | 6 | 30 | 36 | 43 | 30 |

|be3515.nr51.b020377-3.mfe02.atlas. cogentco. com - 90 | 56 | 6 | 28 | 32 | 42 | 28 |

| mdc-b1-link.telia. net - 82 | 61 | 11 | 0 | 32 | 48 | 26 |

| dls-b22-link.telia. net - 88 | 57 | 7 | 29 | 36 | 51 | 51 |

| las-b24-link.telia. net - 90 | 56 | 6 | 61 | 67 | 77 | 64 |

| blizzard-ic-348620-las-b24.c.telia. net - 52 | 84 | 41 | 58 | 64 | 120 | 58 |

| ae1-br01-csla1.as57976. net - 34 | 109 | 73 | 56 | 62 | 95 | 62 |

| xe-0-0-1-3-br01-eqla1.as57976. net - 64 | 73 | 27 | 58 | 67 | 105 | 58 |

| 137.221.68.83 - 20 | 144 | 116 | 57 | 64 | 168 | 60 |

| 24.105.30.129 - 0 | 252 | 252 | 56 | 60 | 76 | 62 |

|____________|||||||

Another interesting topic is that I have two PCs but on the other PC connected on the same network has no problems entering. Already rule out firewall issues because when connecting the problem computer on a different ISP if it works. My ISP tells me they don’t have any problems.

1 Like

hermano, me pasa exactamente lo mismo. !!!
tengo exactamente el mismo problema, en mi laptop no me inicia sesiòn, y en la computadora de escritorio que tengo si lo hace sin ningún problema. Tengo tamabien IZZI pero dudo mucho que sea el internet ya que como te dije anteriormente, en la otra computadora jala normalmente. Alguna solucion ?