My secondary gear ranks have reset back to zero. What do I do to fix?
Update: 01/10/2023
Heard back from Blizzard.
“ at this time, the support team is not able to support Diablo Immortal ingame issues, this may change in the future but only the developers can take a deeper look,”
Very disappointed to hear this as it pretty much sounds like if you get this your account is screwed. I will be deleting my account and game as a result. I hope no one else gets this in the future or Blizzard takes the time to investigate and fix this issue.
So I had another player provide a possible fix, if you saved a load out in your armory before your rankings reset and load that it will restore your rankings to the gear. So there is a little hope. Good luck to anyone that is having to read this.