Retrieving Details


#1

I’m posting this here per request, i’ve tried every single troubleshooting there is to fix it, but still the same issue is on-going.

Original Thread >> Retrieving Details

Thank you.


#2

Getting this too, can’t go online, can’t see friends and getting retrieving details. Started today. On all my accounts.


#3

Same here, tried all suggested steps (Logout, change region, reset password, delete cache, run as admin etc …)


#4

Same here. If I wait a bit after logging in I sometimes see some people online but there are still a lot with the “retrieving details” message.


#5

Me and my friends also have the same problem. Maybe it’s a coincendence but it started after we added a friend that hasn’t used battlenet in a while. (like 15-20 min ago) i’ve also tried every step but hasn’t worked so far. It loads in parts of my friend list after a while but when i play a game they all go away again


#6

i no longer have this issue, for the past 2 days it’s been fine.


Retrieving Details