Yes, staff will often refer issues that cannot be solved to be reported on the forums. This is in hopes to gather more information, and maybe even find a solution to the problem. In this case there unfortunately is not a fix to it so what information we can provide has been provided.
It’s not taboo or anything. There simply isn’t anything that can be done to remove the temp ban. If you’re repeatedly getting hit by it then the most likely cause is due to how your ISP is reporting the connection you are using. As others have mentioned, non-residential IPs can trigger this ban. The ban is placed by the system. It’s an automated system and support has zero control over it.
All we see is that there’s a ban, or there isn’t one. The system does not give a reason why. If we don’t know the reason why then we can’t really tell you the reason it happened.
If we could have helped with this I assure you we would have already done so. We’re not here to make peoples lives miserable or more complicated. We’re here to help fix what we can. If we can’t fix it then we report the issue and hope it can be fixed by the team in charge of said systems.
You can post, but we’ve already explained the situation for you. What you’re doing at this point is bringing this back up insisting on something that can’t be done to be done.
Again, we cannot remove the ban on the account and we don’t know the exact reason it’s happening. Several scenarios have been explained to you already. I still recommend going back and reading the post Ironthorne left as it has an explanation.
Edit: Lastly, if I may know so we are clear, what is it that you’re looking to have done?