Question about how the "banning" system works

Hey so i’ve come to the conclusion that the report system in this game (overwatch) is whack. I got banned 2 months ago for abusive chat. I have changed the way I play and communicate so i don’t result in a ban, yet just because i may be bad at the game and i get false reported I get warning for the same reason. I am now at risk of another ban, mute, account closure again becasue many accusations. Is that how you can get banned in this game. Just a bunch of reports and they can ban you for know actual in-depth reason?

Seems like you meant to post in the Overwatch Forums.

If you believe the silence was applied in error please check out this article as well.

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