Please fix the slow downloads

This has been an ongoing issues for years now. Very very slow downloads on bnet. Usually pausing and resuming will boost the speed momentarily but this needs a proper fix.

I’ve already set my DL speeds to 999999 but it doesn’t solve the issue. This has been happening for YEARS.

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A lot goes into download speed.

  • Whether your ISP throttles gaming connections
  • Speed of the drive you’re writing to
  • Time of day and network congestion

I recently reinstalled Diablo IV for a promotional thing, and the speed was quite fast. I posted about it in another thread, but here’s the pic:

Yes, none of those things are my issue. Find it hard to believe you are a “Tech MVP” and are completely oblivious to the issue. It’s a very common issue and you’re trying to gaslight me in to thinking the issue is on my end.

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I’m a fellow player like you. There is no benefit to me to “gaslight” you, that’s a ridiculous accusation.

The internet isn’t perfect, and neither is Windows. Players can have all sorts of problems from antivirus suites, other software, and of course how you are routed to the content delivery servers. There are LOTS of things you can do to troubleshoot on your end. However, tech support is only for actual troubleshooting discussions. If you are convinced this is Blizzard’s fault while millions can download and play without issue, then this is not a productive conversation.

I have the same issue. I’ve downloaded Warzone quite fast no problems. then today I get an update. it was fast up until 98%. So i downloaded 9gb out of 10gb in about 15-20 minutes and then suddenly for the last 1gb it says 2 hours??? I can download anything else fast no problem so i know its not on my end. and I don’t have any set limits and ive tried messing with those as well nothing worked or changed my download speed. so its not on my part and if i remember correctly the first first first warzone also had this issue on battle net.

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I am facing the same problem. I usually download with 10 mb/s and now its only at 50 kb/s which is redicilous

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It does seem like they do not want to address this issue, searching for solutions will show problems back a few years on this. And they almost always say, fix your internet. I have a 1GBps connection. I am a network engineer and have worked for an ISP, I know about issues on the internet. Any other downloads I do are in the 100s of MB range. A speed test shows my computer is capable and getting around 900MBps on download. Steam will download around 600MBps. But no matter what I try Battle.net will never go above 5MBps. There are no major updates right now, I don’t buy the servers are overworked, this is not an issue with the users networks for most all of the posts I have read, it is a problem with Battle.net.

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Try this, fixed my BNET problems including horrendous download speeds

The only thing I have gotten to work is to use Command Prompt to stop winmgmt and reset repository then restart winmgmt.

Run Command Prompt as Administrator (Press start, type CMD, right click on the result and choose Run as Administrator) then:

type: net stop winmgmt [ENTER]

type: winmgmt /resetrepository [ENTER]

type: net start winmgmt [ENTER]

Exit Command Prompt

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Blizzard isn’t responsible for how Windows is configured or secured by the user. As you can see in the reply above, changing a Windows service is a solution — that is unrelated to Blizzard and their code.

Same issue claims for years can be found all over the internet – X Blizzard game gets to certain % in download and loses almost all download speed (for me, Diablo 4 at 37% went from 40-50mb to less than 100kbs), no other issues with other downloads on other clients/sites or even with other Battlenet games.

BTW I tried the above mentioned solution and it didn’t work, the issue isn’t Windows or my internet provider :slight_smile:

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Then how do you explain people who can install and download with zero issues if it’s Bnet causing the problem?

Just because people can install and download with zero issues, doesn’t mean it’s NOT a battle net issue. I can download a game on steam at 100MB/s, but when I just tried to Install D4 again with this new season, it starts at 60MB/s, then drops to 70KB/s, then speeds up and down until it finally finishes.

I remember people having trouble logging in when D3 came out. I never had that problem, but that didn’t mean it WASN’T a bnet problem. The “Tech MVP” should know better than to respond like this.

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This Tech MVP is a real MVP, 0 real solutions, only “it’s a problem of Windows not BNet”

I have the same, downloaded D4 until 50g with a normal speed, then 15ko/s… I put 999999ko/s limit didn’t work, then put default settings, then winmgmt reset nothing worked. It’s really annoying

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Unlucky. It’s not Blizzard’s or a volunteer’s fault if your ISP throttles your gaming traffic with Blizzard’s content network.

+1.

The same problem, only at battle.net. No updates, no connections, but downloaded Cyberpunk at 87, 7mbs from steam.

Also cant redownload battle.net client. This happened after the 27/01 patch.

I have a Gig connection, I get 300 Mbps + via steam, but when I try to download a game in Battlenet, no more that 5 Mbps. It’s definitely the app.

I have the same issue. Currently I’m trying to update that daily 300mb update retail wow gets and it usually takes me 3-4 hours of xx/kbs speeds.
Should be mentioned my ISP speed is fine, downloading other content on other apps works fine (Steam, Xbox live etc etc). Its only Bnet being sh*t.

I have had this issue for years, it usually goes away for a few months but then its back to business as normal, aka zero download speed.
I used to live in Sweden, had my old standard PC and now i live in Australia, new PC (Brand new), same issue with Bnet here.
Surely its the ISP right?

I did open several tickets over the years but never got a real response other than “tough luck” basically. Would love to get a proper tech guy to look over whatever logs i can provide to actually resolve the issue, since it doesn’t get addressed anywhere. Like people have mentioned there are posts going back years with no response or lack of actual help.

Bnet have been sh*t since it came out and proves to this day its still broken and never getting fixed. Whatever i can provide to help prove its not my PC/ISP being the issue and actually the app itself, id live to provide that. But that requires blizzard to actually wanna fix the problem.

It’s obviously a problem with BattleNet agent/service/connections. The only people who will buy the bulls*** that is a Windows or ISP problem are full of copium. It has no other explanations that some times the donwloads are just fine and for other downloads, is complete pain, also slowing down over time while it starts super fast.

There´s no other fix than installing the app over and over while deleting cache, the DNS is not the issue, Windows is not the issue and obv ISPs, in the 90% of the cases are NOT the issue. Here are some USEFULL stuff you can try:

  • Delete cache and data from the application in %APPDATA% and try your luck reinstalling bnet and hope for the files not to get corrupted after some donwloads which is what happens.
  • Start and stop the downloads modifying your limits, turning them on and off, play with the numbers etc. That could cause the files to start working again after modifications.
  • Reset Battle net agent updater and services related to it like repo´s service.
  • Try over and over until you’re lucky or wait 2 days for it to install a 400mb patch.

It is also the same problem with the update agent, since it also gets stucked many times during installations there (45%)

This is the solution. I was sitting around 50-70k download. Ran through this and instantly jumped up to 100+ MB download.

Thank you community for helping.

Thank you to the real MVP of this thread.

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