"Play" reverts to "Play" without launching the game - cata

The “Launch” button in the Blizzard Battle.Net Launcher for World of Warcraft Classic Cata and MoP Beta fails to initiate the game launch process.

Steps to Reproduce:

  1. Open Blizzard Battle.Net Launcher.
  2. Navigate to World of Warcraft in the game list.
  3. Click on the “Play” button.

Expected Behavior:
After clicking “Play,” the button should change to “Launch,” indicating that the game is initializing. Subsequently, World of Warcraft Classic should start.

Actual Behavior:
After clicking “Play,” the button briefly changes to “Launch” for a few seconds. It then reverts back to “Play,” and the game does not launch. Task Manager shows no increase in CPU usage for Battle.Net during this process, indicating that the launch process is not initializing.

Frequency:
This issue occurs intermittently but has been observed multiple times, especially since the pre-patch update. Previous attempts to resolve it involved using the “Scan and Repair” option in the Blizzard Battle.Net settings, which sometimes resolves the issue temporarily.

Additional Information:

  • The issue started occurring around the time of the pre-patch update.
  • Restarting the launcher or the computer does not consistently resolve the issue.
  • I do not believe the issue is related to my computer’s configuration as simply “waiting overnight and trying again tomorrow” has worked to solve the issue.

Potential Solution Attempts:

  • Attempted “Scan and Repair” from Blizzard Battle.Net settings.
  • Waiting and attempting to launch again on subsequent days sometimes resolves the issue temporarily.

From the most recent launcher log (if helpful) found in program data > Battle.net > Setup > wow_2 > logs

I 2025-07-08 23:53:46.623010 [Main] {1b0c} Battle.net Launcher 1.18.10.3140 started.
I 2025-07-08 23:53:46.623057 [Main] {1b0c} Running from: C:\Program Files (x86)\World of Warcraft\World of Warcraft Launcher.exe
I 2025-07-08 23:53:46.623083 [Main] {1b0c} Configuration: locale=enUS region=US uid=wow_enus
I 2025-07-08 23:53:46.623178 [Main] {1b0c} Embedded data found in binary:
I 2025-07-08 23:53:46.623218 [Main] {1b0c} Session hash generated. hash=7507034909855503025
D 2025-07-08 23:53:46.623376 [Analytics] {1b0c} Analytics request sent. type=BNET.BI.SessionGenerate
D 2025-07-08 23:53:46.623518 [Analytics] {1b0c} Analytics request sent. type=BNET.BI.BootstrapperSession
D 2025-07-08 23:53:46.623532 [Main] {1b0c} Entering main loop.
I 2025-07-08 23:53:46.623542 [Main] {1b0c} Bootstrapper State: STATE_CHECK_ENVIRONMENT
D 2025-07-08 23:53:46.624075 [Main] {1b0c} Checking permissions on path: C:/ProgramData/Battle.net/Setup depth=-1
D 2025-07-08 23:53:46.624528 [Main] {1b0c} Checking permissions on path: C:/ProgramData/Battle.net/Agent depth=1
D 2025-07-08 23:53:46.625540 [Main] {1b0c} Checking permissions on path: C:/ProgramData/Battle.net/Agent/Agent.9149 depth=1
D 2025-07-08 23:53:46.625760 [Main] {1b0c} Checking permissions on path: C:/ProgramData/Battle.net/Agent/Agent.9166 depth=1
D 2025-07-08 23:53:46.625959 [Main] {1b0c} Checking permissions on path: C:\ProgramData\Blizzard Entertainment depth=2
I 2025-07-08 23:53:46.626256 [Main] {1b0c} Bootstrapper State: STATE_UPDATE_BOOTSTRAPPER
I 2025-07-08 23:53:46.626269 [Main] {1b0c} Bootstrapper State: STATE_EXTRACT_AGENT
I 2025-07-08 23:53:46.626580 [Main] {1b0c} Bootstrapper State: STATE_START_AGENT
D 2025-07-08 23:53:46.626594 [BSAgentManager] {1b0c} Starting agent
I 2025-07-08 23:53:46.831851 [Main] {1b0c} Bootstrapper State: STATE_CHECK_AGENT
I 2025-07-08 23:53:46.831885 [Main] {1b0c} Bootstrapper State: STATE_UPDATE_AGENT
I 2025-07-08 23:53:46.831897 [Main] {1b0c} Bootstrapper State: STATE_CHECK_CLIENT
I 2025-07-08 23:53:46.832384 [Main] {461c} Agent opted into beta successfully
I 2025-07-08 23:53:46.833195 [Main] {1b0c} Bootstrapper State: STATE_LAUNCH_CLIENT
I 2025-07-08 23:53:46.833209 [Main] {1b0c} Progress zone changed to: ZONE_DONE
I 2025-07-08 23:53:46.833236 [BSAgentManager] {1b0c} Launching client to launch wow_enus
I 2025-07-08 23:53:46.835776 [Main] {461c} AgentManager is now initialized
I 2025-07-08 23:53:46.899712 [BSAgentManager] {1b0c} Launched C:/Program Files (x86)/Battle.net\Battle.net.exe with args: --game=wow_enus --gamepath=C:\Program Files (x86)\World of Warcraft, pid: 13632
I 2025-07-08 23:53:46.899829 [Main] {1b0c} Bootstrapper State: STATE_EXITING
D 2025-07-08 23:53:46.899845 [Main] {1b0c} Bootstrapper thread completed
I 2025-07-08 23:53:46.913583 [Main] {44e4} UI State changed to: UISTATE_SHUTDOWN
D 2025-07-08 23:53:46.913680 [Analytics] {44e4} Analytics request sent. type=BNET.BI.BootstrapperSession
D 2025-07-08 23:53:46.923484 [Main] {44e4} Bootstrapper is now ready to shutdown
I 2025-07-08 23:53:46.924731 [Main] {44e4} Bootstrapper work completed. Shutting down.

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