Thank you for your reports! There may be two different issues being reported on this thread.
- For Comcast users, please refer to this thread.
- For LatAM or Asia users experiencing this issue or similar issues, please refer to this thread.
I am seeing some Spectrum users running into similar errors as Comcast. If you are running into this error. Please create a new thread or contact our Customer support team so that we can track new issues with Spectrum experiencing the [BLZBNTBNA00000005] error.
So that we can focus on these specific issues and OP’s issue is related to these threads that we’re tracking, I am closing this thread. Please refer to the respective thread.