Of course, and neither was I implying there was a hidden meaning. Only the meaning that was written and those things that are generally accepted as fact.
Perhaps I am mistaken, but this appears to mean that this is a a Blizzard owned, operated, and controlled forum. It also appears to mean that though there are many things that could be considered a technical problem, only those problems whom fall in the categories of crashes or installs are eligible for support, and all other technical issues and problems that don’t fall into those two categories are not eligible for support of a technical nature.
The reason why (i’m assuming here) you detected (as some might say) a tone to my response is the following.
I was under the impression that all technical issues and problems that a customer of the forum owner/operator experience with the bnet client, could or should expect support for their technical issue in the technical support forum. I don’t think it’s an unrealistic understanding or expectation.
When you said:
I feel it reasonable that in order to determine concretely if there is some sort of technical problem with the initialization process, (thereby (imo) the technical problem could be expected to receive support from the technical support forum) One needs to know or understand how it is supposed to operate so they can compare that to how it is actually operating, and thereby be able to determine if there is a problem or not. If No one knows how it is supposed to operate, how are they going to know when it’s not working as intended and when it is?
So yes, I wanted to know how it’s supposed to operate, what it was supposed to be actually doing and compare that to my experience. Who knows, maybe that’s how it is supposed to operate? But as you said, you don’t know, and no player can be expected to know, so therefore no one other than Blizzard has any idea if it’s normal or abnormal operation. Leaving it up to players to determine if it’s a problem or not, when they have no idea how it’s actually supposed to work seems a bit fruitless simply by concept of process. I’m sorry that you did not see the relevance of the inquiry as related to a potential technical problem that I thought could be supported in a technical support forum.
Edit:
I felt I should speak to the deeper meaning of the terms customer vs. player. Yes we are all players but that does not exclude us from being customers. The term customer does impart an understanding of more responsibility or onus on the seller to address problems with their facility, product, or in this case an app for customers rather than just players who are not customers.
Take a company for instance that owns a tennis court. If you go in and play, but did not pay to use the court, you are a player, but not a customer. If you find that the net is sagging, the lines are fading and wearing, sure you can bring it to the attention of the owner operator (or complain as some people may say) but since you have not paid to use it, there is less of an expectation on the owner operator to address the issues raised. Conversely, if you pay to use the court each time, not only are you a player, but you are also a customer. This in and of itself through linguistics as influenced by this societal culture, generally sets and has an understanding that there is more reasonability by the owner operator to address issues raised. Mainly because if not, the customer may cease to be one.
This is one of the nuances that is used by Blizzard (and a lot of other companies). Referring to participants as players, to subconsciously set in peoples minds a lower responsibility on their part, rather than customers which would setup a greater expectation from them.
Edit 2:
13 hours since I posted this, and suddenly… mvp forum patrions are silent, They obviously can’t handled learned responses. Not that I expected anything less. they are quick to respond when they intially believe the poster is 12 and under and have an intellectual capability par to that. But when they are confronted with a customer who responds that has greater than a year 2 University education… they fall silent until they are called out on it and scramble to come up with some retort to save face. Would any one care to provide a word that does not violate forum rules that describes that? I bet all the employee’s of Blizzard would be unable to accomplish that.
Oh look, I called them out, made them look bad, so we might as well deleted the topic, ban the user, before we look bad to the learned folks in the world…
Edit 3:
I shared edit 2 with someone who has never played a Blizzard game. If they actually remember the name Blizzard, guess what’s going to be the first thing that comes to mind? And don’t get me wrong, as we work on replacing a fence in the next week or two, I’ll be elaborating on context, and additionally all the issues I’ve experienced, especially including all the ones that my topics have been deleted, and bans implemented because it paints Blizzard in a less than favorable light, by stretching the meaning of words of their TOS/EULA to encompass outliers in meaning as if they are the predominate meaning.
Man if someone who actually knew anything about this technical issue responded, asked questions, and provided advice, I wouldn’t have as much time to analyze and comprise edits like this.
Of course we all know that Blizzard moderators are unable to edit and remove offending parts of a post, and can only remove posts in their entirety (which is a load of poppy-c$%k, that’s a popcorn from the 1920’s not profanity but your automated or ai parser is not advanced enough to recognize that) rather than edit and remove ONLY the offending portions, but that would be contrary to their agenda of preventing educated and learned customers from educating other players about their shortcomings and areas that they need to improve upon.
Moderator Edit: Yes, we actually can edit to remove specific text from a post. We often do not, as part of the penalty of violating the Code of Conduct often is having the entire post deleted.
BTW: Poppycock is believed to be derived from the Dutch word pappekak, earliest use in American English around 1865. Though root of the word is disputed amongst entomologists.
Also: According to Lincoln Snacks, Poppycock was invented by Howard Vair in the 1950s as a snack to accompany him on road trips. In 1960, Wander, a Swiss company, bought the rights to Poppycock and moved production to their Villa Park, Illinois, facility.
