Something similar happened to be a couple months ago. Password suddenly is wrong. When I go to password reset in game, the email never comes. All my other accounts are fine.
After the last fiasco, I changed my email to another email on February 5th, and I have a confirmation email from Blizzard that the email was changed properly.
Support is basically saying they can not do anything for me.
I’m on U.S. West and just checked the function of creating a new password via email.
It worked fine for me, but at first it did throw an error. I just clicked the link in the email again and it went to the New Password page on the second try.
Since you are not getting an email either, it sounds like the server is just hesitating with requests.
Check to see if you have the correct gateway (realm) chosen and keep trying.
Last month, we established it wasn’t a hacking issue because your account was fine once you got in.
My other accounts get the email properly when I click “Get new password”. Very strange.
I also get no email when I go to change my email to another email.
Are there random intervals of maintainence done and somehow my accounts always get affected by a password change? I dont get it