Overwatch account report broken

this will be the 2nd time little kids have gotten so mad about being beaten in a match or losing in a match and resolve to reporting for communication bullshxt. i know im not the only person whos dealing with this. theres gotta be something different blizzard can do, been playing their games since i was 10 and im 33, would be a damn shame to lose a life long happy customer all because they cater to their little kids reports and refuse to provide any type of proof as to what or why your banned was caused. i do not want a MVP to reply i want a DEV nobody else but a damn dev because im fed up with it