(first off i don’t really expect a response form the blizzard team im just offering up thoughts on how to improve things a little bit.)
Im creating this to talk about the shop in Overwatch 2. specifically items that are listed to appear in shop but have not yet for Example Brigitte’s Royal Captain skin. it has been viewable in her customizations now for over a month.
That said, why reveal it an item a month before you let people actually buy it? why not just tell people about it 1 week in advance so that people like me aren’t eagerly waiting for every Tuesday to roll around only to find out it is not yet in the shop?
(in other words… why not treat items in the shop the way you treat hero’s on a release date?)