Overwatch 2 battle pass issue

Hello, I had overwatch 1 bought on my blizzard account but I don’t have any unlocked heroes but the default ones and haven’t earned free battle pass rewards either so the question is, why do i have to unlock bp lvl’s like the guys who got the game for free. Ty


This forum is for technical support on Blizzard’s Classic Games — legacy games such as Diablo II (2000).

Overwatch has its own forums and you should be using those for posting; the Overwatch forums are located here:

The Europe region forums are available in a few languages other than English, if you prefer, and you can change language by clicking the Earth icon at the very bottom of the forum page… above the Blizzard logo.

Good luck with this.