OTP/Code is not receiving on my phone

Hello,

I have trying to add the phone number in my account but could not be able to do so because i can’t receive the sms, below are some troubleshooting steps i have performed and still not luck

1: Change my sim into another phone
2: Restart the phone obliviously
3: Check my spam and block number details there’s nothing added
4: Contact my provider to look into but sms is fine receiving from other platform such as google tested there
5: Contact support live chat they can’t help says the system is not accepting or have some bug
6: The number is pakistan and region on my profile is also the same

Can you please look into this I have been asking around and found another friend of mine is facing the same issue, looks like system issue if you required more details i can provide it or plz give us the option of call to get the code.

Looking forward a reply

I’m facing the same and their response is always can get from FAQ. Not sure they whether really trying to solve our issue. I doubt is our phone provider issues because I have tested with other phone number and it receive OTP. The OTP was able to be receive past few days and then now unable to receive anymore. I think Blizzard should test their OTP system properly instead of dodge their responsibility. Don’t they know the OTP is crucial for us if unable to receive cannot even login the game and spent so much on the game. Simply giving FAQ answer to us after we raised the ticket.