So I have had my account since 04 and between moving and losing jobs i can’t access my account anymore it had an authenticator on it on which I had only mobile app but my phone number attached to that and my account is no longer accessible to me. My email as well is not accessible due to the same phone number is attached. I need help to recover my account and can’t seem to find a way to converse with a real person and this online help doesn’t help with this issue.
You can give a support ticket a try. Be ready to submit identification to help tie the lost account to you.
Due to the covid situation having support staff working from home, the only option available is web tickets. You can start here.
I currently do not have an id, I’d, wallet was stolen and I have not had time or money to replace yet.