I need some advice on how to get in touch with a customer service representative who has some conscientiousness to fully address a serious issue that I have. So far, my tickets are getting responses that are either automated, or written by people who aren’t properly comprehending the situation.
Is there a phone number that I can call, or even a live chat feature that I can use? Maybe an e-mail address that will go directly to someone with time and inclination to actually examine my problem?
Thank-you.