I have 10 characters on Pyrewood Village. There are only 9 on the item restoration. The character missing is my main, a level 70 shaman.
I sold an item that I wanted to restore last week, figured I must have restored something previously and it just greys out for 7 days before becoming visible again. This has not been the case and my character remains hidden within the tool.
I asked GM via the ticket system what I could do, I was told to list the items that I wanted restored to see if they could find the log. I gave the names, and the next reply (from a different GM) was that they wouldn’t restore items because that is what the item restoration page is for (!). I replied that since I haven’t been able to use the item restoration page for over a week because my character isn’t showing, could this stance be reconsidered. I have just received a second reply directing me to use the item restoration page to restore items as the GM’s are not there for my convenience.
I’m a little angry at this series of events, the only helpful suggestion from my last reply is that I make a bug report here, so, here it is. My character is not showing up in the item restoration list and I would desperately like it to be there, so I can use the tool as intended and not rely on the GM’s to understand and gave even the smallest amount of empathy.