Hello who ever sees this,
I am quite annoyed with the battle.net launcher i load it it and its invisible i tried a lot of things but they don’t work the only thing that works is me blindly try find the log out button and change the advanced settings i just keep doing that when it happens but this time i just could not find the log out button so i’m asking what can i do to stop this or fix it i just want to play without it taking 10-20 minutes to just get the launcher
thanks for reading
-Heyitzducky
2 Likes
Howdy Heyitzducky,
The app being invisible like this is normally caused by corruption in the app files or out of date video drivers. The steps below will address both these things.
Sometimes the app files corrupt so badly the only fix is to reinstall the app, which requires some files to be deleted. This can solve a whole host of issue with the app, including the issues it’s currently having. Thankfully the app is fairly small so it won’t take long to reinstall.
· Press the Windows Key+R on keyboard
· Type %ProgramData%
· Hit enter
· Delete Blizzard Entertainment and Battle.net Folders
· Empty Recycle Bin
· Uninstall and reinstall the app, please reinstall onto the C drive
If the issue continues after these two steps lets get a DXDIAG so we can get a closer look into what’s happening.
DXDIAG
(Please put it in code blocks to make it easier to read. To do that past the report in a chat box. Then right click “Select All”-should highlight everything. Next click on the little </> symbol on the bar above the chat box.)
1 Like
i have kinda the same problem ATM but my launcher is open but i cant see it … i can klick on the bottens but cant see the client
Edited by Blizzard - this topic is being locked as this is an old post which was bumped. Please create your own thread or contact support.