MW2 Vault Edition Content not loading

Lovely. So after the phone issue my wife had, now I can’t access my Vault content. I’m stuck with normal progression. Why did I pay extra for content I can’t access?!

You’re posting in the wrong forum, but I might be able to help you.

From the write-up on the Battle.Net Shop:

The Vault Edition includes Call of Duty®: Modern Warfare® II, Red Team 141 Operator Pack, FJX Cinder Weapon Vault*, Battle Pass (1 Season) and 50 Tier Skips**.

  • *FJX Cinder Weapon Vault design limited to FJX Cinder Weapon Vault contents at launch.
  • **Battle Pass and Tier Skips, or equivalent versions, will be accessible in Modern Warfare® II once the Season 1 Battle Pass, or equivalent system, is made available in game. Battle Pass redemption applies to one season of Modern Warfare® II Battle Pass, or equivalent system, only.

What are you missing ?


The game is download but I don’t have my vault edition Modern Warfare® II
Red Team 141 Operator Pack
FJX Cinder Weapon Vault
Battle Pass (1 Season)
55 Tier Skips


It looks like you bought the Standard Edition… or you are logging in with the wrong account.

Check your Transaction History (

If you purchased MWII Vault Edition from the Blizzard Shop, you will need to contact them with a ticket; you can use this link for the ticket:

Keep in mind that the waiting time for a reply is a lot longer than usual.

Good luck with this.