Any news? still have same problem
Any update? Still telling me to buy the game!
I have the same issue: no mention of MWII in All Games, though it’s been gifted and accepted.
Reinstalling battle.net app with manual deleting all files and switching to beta version didn’t help.
Same issue here… And no help from support at all… I keep getting the Good news! You already own this product.
I dont even get the good news message it literally will let me buy the game again
Hopefully this issue gets fixed ASAP considering it’s launch day. I received a copy of the game via a giveaway (it was showing up in my gifts as well) and I was wondering if anyone else was going to try to use this to download the game on PS5 (or Xbox even). I was able to get a code just fine for the beta and download it from PS Store then. But I’m afraid that it’s just going on my BattleNet account and I won’t be able to download it to PS5. Anyone have any insight on this?
For me was solution is changing country of my region. I am from Russia, and had russian account. So due to war with Ukraine, russians have those resctrictions. I have moved to Kazakhstan, so i gave to support needed docs and they changed region, now i am available to install game. Hope this helps to someone.
This was from support “There are certain restrictions in place that prevent people from a number of countries from being able to play this game. After we changed country on your account, you should be able to install this game”
Same.
My region is belarus, and I can’t play it after getting the game as a gift 
Just doesn’t show up on my library.
Anybody who got a ticked answered for the region change?
Waiting since ~3 days for such a little task to be able to play something I’ve paid for
Can’t refund because Blizzard is greedy with money since I’ve accepted something I can’t even use
Ticket closed automatically after 2 weeks. Still no game available in bnet app.
That’s all you have to know about customer support.
I’m having the very same issue with WoW Dragonflight, but I’ll post that in the approprite forum
im having the same issue i got it gifted, i got to play for a week and then i come back and says i need to rebuy there game
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