MW2 - 0x00001337 crashing

Today the game is crashing every 5 minutes. I am running a 3080 with 526.61 and the game locks up hard after playing just a little while. Any recommendations?

1 Like

I would suggest you to try each solution below to fix the issue.

Solution 1 - Run Windows App Troubleshooter:

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

Solution 2 - Check for App Updates in MS Store Hub (three dots at top right of Store app) > Downloads & Updates.

Solution 3 - Try to Reset or Repair the app
Go to Windows Settings > Apps > Apps & Features > [Name of App] > Advanced Options > Reset or Repair. Restart PC.

Solution 4 - Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

Solution 5 - Re-register All Store apps (If get many Reds, you can just ignore it)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Regards,
Rachel Gomez

Hey there,

When it comes to Call of Duty, Blizzard Technical Support is only able to offer support for install and patching. For any Call of Duty game client technical or account issues, refer to Activision Support.

If the issue is affecting Modern Warfare II specifically, refer to Activision’s Support page for Modern Warfare II.