Moderators delete this post (resolved)

I could really use some help on trying to get my daughter account unban…She had an email on June 25 saying Your account’s e-mail address has been updated…then today June 28 she gets up to play the overwatch 2 beta and goes to login and finds out she is banned for what reason totally dont know but pretty sure it seems as if the account was compromised dont think she was playing overwatch for awhile so that makes no sense as to why the ban all of a sudden…she put in 2 tickets the first response back on the first ticket wasnt very helpful at all still banned…really looking for some help here.