Missing Lucio emote

Missing Lucio Dj emote. I had the emote in Overwatch 1, but when I finally merged all my accounts the emote was missing. I have already asked about this in the past and got a response. unfortunately I wasnt able to respond in a timely manner due to personal reasons, so my ticket was closed. I would like to reopen the discussion with the devs in hopes of reconciling this issue. Also I’ve noticed my account has been muted in-game for quite a while, I do not know the reason and it has been ongoing for a few seasons now. I would like to know how I can unmute my account.

Open a new ticket and refer to your old ticket number.

You could try appealing your account penalty :

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