[Main Thread] Blizzard App & Games Disconnecting - Receiving Error BLZBNTBGS000003F8, BLZBNTBGS80000011 & BLZ51901016

I’m having the same issue. I just submitted my results. I cant get on at all. sometimes it’ll kick me off 30 seconds in sometimes 5 minutes. I’ve uninstalled Battle.net and Call of Duty and am reinstalling overnight tonight hoping for a fix.

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Ive already tried it bro it dont work…

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Maybe this helps, i wouldnt know but im downloading the update and it still has trouble authenticating while the download is stable.
SCREENSHOT: Free Image Hosting

…When will this get fixed?

Blizzard app keeps disconnecting while updating MW…there is no way this a MW issue. I watch the app disconnect then sometimes I get kicked from a game.

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Yeah, id say its the same problem from when we had trouble getting into the Battle.net app and they said it was fixed

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Yeah, started happening after the app updated a few days ago.

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Blizzard Clients keep disconnecting automatically haven’t been able to play a single game of MW without a disconnect and it’s not COD the issue its BLIZZARD. All this started after the update last week on Thursday or Friday.

Please get this Fixed ASAP. The new game is coming out and this is how the client is acting.

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Thank you all for your reports and including the connection tests. I’m getting this over to our tracking to see if we can find any trends for the issue.

Please continue to provide the requested details here. More details never hurt and may help if we still need more information. Thank you again to those who provided this information!

1 Like

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| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| x.x.x.x - 0 | 46 | 46 | 0 | 1 | 13 | 0 |

| x.x.x.x - 0 | 46 | 46 | 0 | 1 | 13 | 0 |

| 10.10.141.195 - 0 | 46 | 46 | 31 | 211 | 259 | 237 |

| 10.10.141.195 - 0 | 46 | 46 | 23 | 104 | 274 | 44 |

| 10.10.141.129 - 0 | 45 | 45 | 20 | 32 | 66 | 26 |

| 10.10.135.36 - 0 | 45 | 45 | 19 | 32 | 66 | 22 |

| 109.107.223.10 - 6 | 38 | 36 | 18 | 29 | 65 | 23 |

| cust-gw.ae22-100-ucr1.pra.cw.net - 14 | 30 | 26 | 22 | 31 | 45 | 34 |

| ae22-100-ucr1.pra.cw.net - 0 | 46 | 46 | 24 | 40 | 83 | 26 |

| ae16-xcr1.fix.cw.net - 0 | 46 | 46 | 34 | 47 | 87 | 34 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| ae1-br01-eqfr5.as57976.net - 0 | 46 | 46 | 38 | 55 | 92 | 44 |

| et-0-0-2-br01-eqam1.as57976.net - 0 | 46 | 46 | 41 | 58 | 116 | 56 |

| 137.221.65.75 - 0 | 46 | 46 | 41 | 54 | 92 | 41 |

| 137.221.78.47 - 0 | 46 | 46 | 39 | 59 | 187 | 56 |

| 137.221.66.41 - 0 | 46 | 46 | 37 | 54 | 92 | 44 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| 37.244.24.131 - 9 | 35 | 32 | 0 | 272 | 361 | 319 |

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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I just bought a $160 Netgear router. Didn’t fix the issue. Updated the game. No resolve. Opened all my ports. No resolve. When will this be fixed??? Neither Blizzard or Activision has a Customer Support worth a half sh*t. You cant get in direct contact with them unless its a forum and then they take their sweet sweet time to get anything fixed because they refuse to handle things on a case by case basis.

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I mean its not their fault, they’re just humans taking issues from a forum. Also buying a new netgear router when multiple people are having the same issue doesn’t sound that smart

Do you have any info, about how long overlooking data and processes on a fix will be I’m just curious because just as someone said the problem started after the update last Thursday or Friday. Prior to the update I was online with friends constantly all night Wednesday night from 8pm to 5am with no issue then I tried to play Sunday night and all I’ve gotten is the error code every 5 mins or so. Although yesterday I got it able to let me play Modern Warfare for Like 4-5 hours around 9am to 2-3pm and started having the same issue again and still have it today I was hoping the update Activision had and your guys’ Maintenance this morning was going to help it, but sadly it didn’t. Any constant updates on progress on this problem us users are having is much appreciated.
I’m currently running a test to send more info to help I just wish to play with my friends again, but its only battlenet launcher games every other game i play with friends not tied to blizzard at all have no issue.

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I was just able to get a full match in within the past hour. I will update again if it stays up.

Are you Talking Warzone or multiplayer?

Warzone, I spoke too soon. Within 5 minutes I was disconnected again with the same error code [BLZBNTBGS000003F8]

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I guess we wait for a customer support response, but if its not fixed here soon we might not get a response until tomorrow I assume. Which is a little upsetting…

This issue is running for month in fact, we simply found a work arround setting the region to ‘america’ the problem is that now we are thousand players with the same problem on every region. Fantastic…

Do you still have this problem happening to you??

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Happening to me also, kicks me from Warzone within 5 minutes of the match starting.
Same error, everything on my end is good. No connection interruptions when I get disconnected. Tried everything, reinstall, cache delete, update drivers etc.

Started happening RIGHT AFTER the new update!!

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yeah i just wish we had a way to tell when a possible fix will be out or updated info about the issue instead of here, been waiting/trying nearly 3 days to play Modern Warfare but still have the problem. Best we can do I guess is that hope that its permanently fixed soon.