Main Thread. Blizzard Agent went to sleep. Attempting to wake it up

Opening the battle.net app just gives me this loading screen, with an error code [ BLZBNTBNA00000005] and nothing else. Restarting the app and my computer didn’t work. What do I do? It isn’t waking up at all and I can’t see my games or anything.

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Yup, same here. Nothing happening. I can see all my friends online, but no games.

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Same issue here too.

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Got the same problem

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Clearing %ProgramData%\Blizzard Entertainment\Battle.net does not clear the issue.

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same here but i see ppl playing games

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Getting the same problem here.

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I’m having the same issue

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Same issue here says blizzard agent went to sleep wtf ???

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Same problem, tried following instructions to delete the Battle.net app cache from an older problem report, but no luck

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Same problem here… Year by year this company getting worst… Where are the old good times… I hope this game will go to Steam as well, like Destiny 2… And forgot this company…

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Same problem, tried all the fixes yet nothing worked.

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someone please send help

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having the same problem myself too

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Same problem, uninstalled and now can’t reinstall. Stuck at Downloading new files. Task manager shows it as using 100% of a core, and 0% network.

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I just recently updated my windows last night. Today I tried playing and got this error… Anyone else update windows prior to trying to play?

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Ditto. Thought it might have been from disabling IE 11 so I reenabled and restarted and the problem persists.

1 Like

Same issue, been sitting here like this for 10 mins

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having the same problem as well

1 Like

I got same issue…

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