Macbook Air 2019 WoW Classic INSTANT kernel panic on load

Just bought a new Macbook Air 2019 / 8 GB RAM / 256 GB SSD

Graphics: Intel UHD Graphics 617 1536 MB

Whenever I try to run WoW Classic (either in low resolution mode or retina mode with resolution scaled down), upon loading into the game after the character screen, my computer kernel panics.

That’s pretty shocking because I was playing the game just fine on a Macbook Air 2017.

Here’s the stack trace/bug report generated upon restart.

panic(cpu 0 caller 0xffffff7f97f075a4): "Submission on work queue 32 failed due to insufficient space!\n"@skl/sched3/IGGuC.cpp:2764
Backtrace (CPU 0), Frame : Return Address
0xffffff8128792e40 : 0xffffff8013d3f98b 
0xffffff8128792e90 : 0xffffff8013e76c15 
0xffffff8128792ed0 : 0xffffff8013e6861e 
0xffffff8128792f20 : 0xffffff8013ce6a40 
0xffffff8128792f40 : 0xffffff8013d3f077 
0xffffff8128793040 : 0xffffff8013d3f45b 
0xffffff8128793090 : 0xffffff80144d2d89 
0xffffff8128793100 : 0xffffff7f97f075a4 
0xffffff8128793110 : 0xffffff7f97e83359 
0xffffff81287931c0 : 0xffffff7f97ea640e 
0xffffff81287931f0 : 0xffffff7f97eb1834 
0xffffff8128793260 : 0xffffff7f97a614d4 
0xffffff81287932a0 : 0xffffff7f97e8fc85 
0xffffff81287932c0 : 0xffffff7f97e90060 
0xffffff8128793330 : 0xffffff7f97ebcadb 
0xffffff8128793560 : 0xffffff7f97e93511 
0xffffff81287935a0 : 0xffffff7f97a764af 
0xffffff81287935d0 : 0xffffff7f97e93102 
0xffffff8128793610 : 0xffffff7f97a76646 
0xffffff8128793650 : 0xffffff7f97a766ec 
0xffffff8128793690 : 0xffffff7f97a76a41 
0xffffff8128793930 : 0xffffff7f97e93aa0 
0xffffff8128793960 : 0xffffff7f97a77b8e 
0xffffff81287939f0 : 0xffffff7f97a75d10 
0xffffff8128793a50 : 0xffffff7f97a75afd 
0xffffff8128793aa0 : 0xffffff7f97a74b47 
0xffffff8128793ae0 : 0xffffff8014467adb 
0xffffff8128793b30 : 0xffffff7f97e9371a 
0xffffff8128793b60 : 0xffffff8014470a73 
0xffffff8128793ca0 : 0xffffff8013e26672 
0xffffff8128793db0 : 0xffffff8013d457f8 
0xffffff8128793e10 : 0xffffff8013d1c515 
0xffffff8128793e70 : 0xffffff8013d32f75 
0xffffff8128793f00 : 0xffffff8013e4eaf5 
0xffffff8128793fa0 : 0xffffff8013ce7226 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(438.1.23)[95FE222A-D225-3208-87A9-C2691A025BE7]@0xffffff7f97a33000->0xffffff7f97af5fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[C01BAB4F-741F-3DDF-AC18-E4352A30AE3E]@0xffffff7f94d16000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[E6E855AD-A5B2-3518-A997-1384B4360708]@0xffffff7f9470f000
            dependency: com.apple.iokit.IOSurface(269.6)[1B464F27-3144-32F7-83F5-22B06E67D8D0]@0xffffff7f9617a000
            dependency: com.apple.iokit.IOGraphicsFamily(558.3)[23A17FD4-B8DA-3D9D-8AC5-D05039DF41ED]@0xffffff7f97995000
            dependency: com.apple.iokit.IOReportFamily(47)[0CAFCFA4-9263-3847-8ED0-1867D214CDD7]@0xffffff7f94649000
         com.apple.driver.AppleIntelKBLGraphics(14.0)[0B2D08FC-B3FA-3829-BA4F-A46D654D52BA]@0xffffff7f97e7e000->0xffffff7f97f70fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[E6E855AD-A5B2-3518-A997-1384B4360708]@0xffffff7f9470f000
            dependency: com.apple.iokit.IOSurface(269.6)[1B464F27-3144-32F7-83F5-22B06E67D8D0]@0xffffff7f9617a000
            dependency: com.apple.iokit.IOGraphicsFamily(558.3)[23A17FD4-B8DA-3D9D-8AC5-D05039DF41ED]@0xffffff7f97995000
            dependency: com.apple.iokit.IOAcceleratorFamily2(438.1.23)[95FE222A-D225-3208-87A9-C2691A025BE7]@0xffffff7f97a33000

BSD process name corresponding to current thread: World of Warcraf
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
19A602

Kernel version:
Darwin Kernel Version 19.0.0: Wed Sep 25 20:18:50 PDT 2019; root:xnu-6153.11.26~2/RELEASE_X86_64
Kernel UUID: 70EDD61F-86EE-3E1B-873F-98D909B78160
Kernel slide:     0x0000000013a00000
Kernel text base: 0xffffff8013c00000
__HIB  text base: 0xffffff8013b00000
System model name: MacBookAir8,2 (Mac-226CB3C6A851A671)
System shutdown begun: NO

System uptime in nanoseconds: 154943169268
last loaded kext at 14823867268: >!AGraphicsDevicePolicy	4.1.46 (addr 0xffffff7f98016000, size 86016)
loaded kexts:
com.intel.kext.intelhaxm	7.3.2
>!AGraphicsDevicePolicy	4.1.46
@AGDCPluginDisplayMetrics	4.1.46
@fileutil	20.036.15
>!AHV	1
|IOUserEthernet	1.0.1
|IO!BSerialManager	7.0.0f8
>!AUpstreamUserClient	3.6.8
>AGPM	111.1.18
>!APlatformEnabler	2.7.0d0
>X86PlatformShim	1.0.0
>pmtelemetry	1
>!A!IKBLGraphics	14.0.0
@Dont_Steal_Mac_OS_X	7.0.0
>AGDCBacklightControl	4.1.46
>BridgeAudioCommunication	6.25
>ACPI_SMC_PlatformPlugin	1.0.0
>!ABacklight	170.18
>!AThunderboltIP	3.1.3
>eficheck	1
>!ABridgeAudio!C	6.25
>!AGFXHDA	100.1.421
>!ATopCaseHIDEventDriver	153
>!AHIDALSService	1
>!A!IKBLGraphicsFramebuffer	14.0.0
>!AAVEBridge	6.1
>!A!IPCHPMC	2.0.1
>!AFIVRDriver	4.1.0
>!A!ISlowAdaptiveClocking	4.0.0
>!AMCCSControl	1.12
@filesystems.autofs	3.0
>BCMWLANFirmware4355.Hashstore	1
>BCMWLANFirmware4364.Hashstore	1
>BCMWLANFirmware4377.Hashstore	1
>!ABCMWLANBusInterfacePCIe	1
>!AFileSystemDriver	3.0.1
@filesystems.hfs.kext	522.0.9
@BootCache	40
@!AFSCompression.!AFSCompressionTypeDataless	1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib	1.0.0
@filesystems.apfs	1412.11.7
>!AVirtIO	1.0
@private.KextAudit	1.0
>!ASmartBatteryManager	161.0.0
>!AACPIButtons	6.1
>!ASMBIOS	2.1
>!AACPIEC	6.1
>!AAPIC	1.7
$!AImage4	1
@nke.applicationfirewall	302
$TMSafetyNet	8
@!ASystemPolicy	2.0.0
|EndpointSecurity	1
>!AGraphicsControl	4.1.46
|IOAVB!F	800.17
>!ASSE	1.0
>!AHDA!C	283.14
|IOHDA!F	283.14
>IOPlatformPluginLegacy	1.0.0
@!AGPUWrangler	4.1.46
>!ABacklightExpert	1.1.0
|IOAudio!F	300.2
@vecLib.kext	1.2.0
|IONDRVSupport	558.3
>!AHIDKeyboard	209
>!AActuatorDriver	3400.35
>!AHS!BDriver	153
>IO!BHIDDriver	7.0.0f8
>!AMultitouchDriver	3400.35
>!AInputDeviceSupport	3400.27
>!ASMBusPCI	1.0.14d1
|IO!BHost!CUARTTransport	7.0.0f8
|IO!BHost!CTransport	7.0.0f8
>!A!ILpssUARTv1	3.0.60
>!A!ILpssUARTCommon	3.0.60
>!AOnboardSerial	1.0
@!AGraphicsDeviceControl	4.1.46
|IOAccelerator!F2	438.1.23
>X86PlatformPlugin	1.0.0
>IOPlatformPlugin!F	6.0.0d8
|IOSlowAdaptiveClocking!F	1.0.0
>!ASMBus!C	1.0.18d1
|IOGraphics!F	558.3
>!AThunderboltEDMSink	4.2.0
>!AThunderboltDPOutAdapter	6.2.3
@plugin.IOgPTPPlugin	800.14
|IOEthernetAVB!C	1.1.0
@kext.triggers	1.0
>usb.IOUSBHostHIDDevice	1.2
>usb.cdc.ecm	5.0.0
>usb.cdc.ncm	5.0.0
>usb.cdc	5.0.0
>usb.networking	5.0.0
>usb.!UHostCompositeDevice	1.2
>!ABCMWLANCore	1.0.0
>mDNSOffloadUserClient	1.0.1b8
>IOImageLoader	1.0.0
|IO80211!FV2	1200.12.2b1
>corecapture	1.0.4
|IOSkywalk!F	1
>!AThunderboltPCIDownAdapter	2.5.2
>!AThunderboltDPInAdapter	6.2.3
>!AThunderboltDPAdapter!F	6.2.3
>!AHPM	3.4.4
>!A!ILpssI2C!C	3.0.60
>!A!ILpssDmac	3.0.60
>!A!ILpssI2C	3.0.60
|IOSurface	269.6
@filesystems.hfs.encodings.kext	1
|IOSerial!F	11
>!AXsanScheme	3
>!AThunderboltNHI	5.5.8
|IOThunderbolt!F	7.4.5
>usb.!UVHCIBCE	1.2
>usb.!UVHCI	1.2
>usb.!UVHCICommonBCE	1.0
>usb.!UVHCICommon	1.0
>!AEffaceableNOR	1.0
|IOBufferCopy!C	1.1.0
|IOBufferCopyEngine!F	1
|IONVMe!F	2.1.0
>!A!ILpssGspi	3.0.60
>usb.!UXHCIPCI	1.2
>usb.!UXHCI	1.2
>usb.!UHostPacketFilter	1.0
|IOUSB!F	900.4.2
>!AEFINVRAM	2.1
>!AEFIRuntime	2.1
>!ASMCRTC	1.0
|IOSMBus!F	1.1
|IOHID!F	2.0.0
$quarantine	4
$sandbox	300.0
@kext.!AMatch	1.0.0d1
>!AKeyStore	2
>!UTDM	489.11.2
|IOSCSIBlockCommandsDevice	422.0.2
>!ACredentialManager	1.0
>KernelRelayHost	1
>!ASEPManager	1.0.1
>IOSlaveProcessor	1
>!AFDEKeyStore	28.30
>!AEffaceable!S	1.0
>!AMobileFileIntegrity	1.0.5
@kext.CoreTrust	1
|CoreAnalytics!F	1
|IOTimeSync!F	800.14
|IONetworking!F	3.4
>DiskImages	493.0.0
|IO!B!F	7.0.0f8
|IO!BPacketLogger	7.0.0f8
|IOUSBMass!SDriver	157.11.2
|IOSCSIArchitectureModel!F	422.0.2
|IO!S!F	2.1
|IOUSBHost!F	1.2
>usb.!UCommon	1.0
>!UHostMergeProperties	1.2
>!ABusPower!C	1.0
|IOReport!F	47
>!AACPIPlatform	6.1
>!ASMC	3.1.9
>watchdog	1
|IOPCI!F	2.9
|IOACPI!F	1.4
@kec.pthread	1
@kec.Libm	1
@kec.corecrypto	1.0

Hey, warpandas!

This sounds like there’s possibly overheating issues. The panic itself is calling out the IGGuC.app which is related to the graphics driver firmware.

The following steps here may help with focusing the troubleshooting:

You’ll want to reach out to Apple Support to run diagnostics and continue troubleshooting to see what’s happening with the IGGuC.app.